locked
there is no dvd drive

    Question

  • i have installed windows developer preview by direct setup from a USB.. but i can't find the DVD drive..its showing on bios , but in my computer there is no DVD ROM.. what do i do..please help me i don't want to use win 7 again..please hope to hear from u soon..
    Tuesday, November 08, 2011 6:18 PM

Answers

All replies

  • Hello callypso,

    Look at the following KB article to see if the steps help to get your CD/DVD drive working
    KB Article ID: 982116 - Your CD drive or DVD drive is missing or is not recognized by Windows or other programs.
    http://support.microsoft.com/kb/982116

    Note: When referencing the article linked above follow the suggestions documented for Windows 7.

    Taken from the article:
    Open Regedit
    If you are prompted for Administrator password or for a confirmation, type the password or click Allow.

    Locate the following registry key:
    HKEY_LOCAL_MACHINE\System\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}
    In the right pane, click UpperFilters.
    Then select Delete.
    Note: You may also see an UpperFilters.bak registry entry. You do not have to remove that entry.
    Click UpperFilters only. If you do not see the UpperFilters registry entry, you still might have to remove the LowerFilters registry entry.
    To do this, continue:
    In the right pane, click LowerFilters.
    Then select Delete.
    Note: If you do not see the LowerFilters registry entry, unfortunately this contect cannot help you any further.
    Go to the "Next Steps" section for information about how you can find more solutions.

    Close Regedit.
    Reboot your system and check to see if your DVD drive is now present.


    Let us know if this helps.

     


    Marilyn
    Tuesday, November 08, 2011 7:12 PM
    Moderator
  • Hey Callypso,

     

    If your DVD drive is connected by IDE and it is set to Slave, you may want to try switching it from Slave to Master.
    Reference: http://social.msdn.microsoft.com/Forums/en-US/windowsdeveloperpreviewgeneral/thread/ede9e64c-d2ae-475f-9a24-a83b2a759ab2

     

    Hope that helps.


    Steven
    Monday, November 14, 2011 10:15 PM
    Moderator
  • I found that one of my DVD-RWs (seen in BIOS) but not seen in Windows 8. also my Printer was the same way.

    I had to manually install them.

    do the same way as you would in Windows 7...

    Both work and are now seen...in Windows 8.

    Tuesday, November 15, 2011 12:09 AM