Mars Agent Backup Failing-Preparing Storage. RRS feed

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  • Hi Spy180918,

    If you have configured System State backup then I would suggest you to open disk management and double check if you have unmounted the disk(s) with names in the format "CBSSBVol_<ID>". Also I would suggest you to restart backup engine (i.e., obengine) at an elevated command prompt once again and see if it resolves the issue. For more information, please refer this updated Azure documentation.

    Hope this helps!! Cheers!!
    Monday, August 12, 2019 9:59 AM
  • Hi Chrishnag,

    There is a unmounted disk. Pls check the following image :

    What do you mean name in the format?

    I have already restarted the backup engine many times, but not working.

    Thank you in advance.

    Monday, August 12, 2019 10:43 AM