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USB3 Termination failed on Run Parser RRS feed

  • Question

  • I met an failure while running system level of USB3 Termination test

    Plugging in a USB3.0 device can be detected by system normally

    But there's always an error message showing up on the step of "Run parser" that made the test fail

    Does any know how to solve this?

    Thanks!

    Tuesday, April 9, 2013 7:49 AM

All replies

  • Hi,

    Use a USB 3.0 device and port to be able to passed this test.

    Thanks

    Wednesday, April 10, 2013 7:36 AM
  • Hi,

    We did use a USB3.0 device and plug in the 3.0 port.

    Therefore, we can pass the step of "FindUsb3Device"

    But the error still occured in Run parser.

    Wednesday, April 10, 2013 8:43 AM
  • Hi,

    Try to disconnect all the USB device except on the 3.0 then run it again.

    Wednesday, April 10, 2013 8:51 AM
  • Hi,

    The fact is, there's no other USB device connected

    • Proposed as answer by 1233121 Thursday, April 25, 2013 11:20 PM
    • Unproposed as answer by 1233121 Thursday, April 25, 2013 11:20 PM
    Wednesday, April 10, 2013 10:48 AM
  • Hi Mike,

    Have you handled this issue?

    I also encountered this issue.

    Thursday, April 25, 2013 11:22 PM
  • Hi,

    If there are no devices connected, you can't run test :)

    Could you right click on RunParser and give us the error please ?

    Regards.

    Friday, April 26, 2013 11:01 AM
  • Hello Mike,

    I also encounter the problem and can't fix it.

    Tuesday, June 18, 2013 8:23 AM
  • Hello ingenico,

    I encounter the same problem and the log in RunParser is as below.

    Tuesday, June 18, 2013 10:25 AM
  • Hi,

    Here is a tip.  If the usb device can be successfully detected at the step of FindUsb3Device,

    unplug the usb device after that step and you can get a pass result.


    • Edited by Doris_Chen Tuesday, June 18, 2013 10:27 AM
    Tuesday, June 18, 2013 10:27 AM
  • Hi,

    I have encountered the same issue you've been found.

    And get passed result by unplug the usb device after FindUsb3Device Step.

    Just for curiosity, how could you find this work around to fix it?

    Monday, September 15, 2014 2:59 AM