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Skype Error RRS feed

  • Question

  • I have version 6 of Skype and merged it with MSN and Windows 7.  The problem is everytime I call video call it gives me the following error and asks to go into the debugger.  "An unhandled exception ("Unable to get value of the property 'messageCollection': object is null or undefined") occurred in Skype.exe [5172]."  When this happens I can still talk and see video but I can not click on any part of the screen as in the instant message box for example it just beeps.  The only way of hanging up is going back to the contacts list and hanging up there.  I all the latest system updates and Skype updates.  I have uninstalled Skype, etc to no avail.

    Any suggestions would be appreciated.

    Thanks

    Lorne

    Thursday, November 22, 2012 4:52 PM

All replies

  • I had the same problem, I posted it in Skype Community website and got a solution:
    http://community.skype.com/t5/Windows/Windows-7-Skype-6-becomes-unresponsive/m-p/1286196#M98080

    Friday, December 7, 2012 8:04 PM