.net framework update 3.5 error 10005 and 1023 RRS feed

  • Question

  • I am running win XP on a compaq presario and for the past 2 weeks, Auto. update has been trying to install the update 3.5 for .net framework. the event log is giving error messages either 1023 or 10005 ( several of each). I have been to Microsoft update site and tried it from there but the same thing happens. My PC keeps restarting itself and each time the event log gives one or other of the 2 above error messages.  So I know that it is this update that is causing all the PC problems. It is driving me nuts as I am trying to work!
    Do i need this update ? And can I uninstall the whole .net framework and reinstall? or do I need it full stop?

    Please help as I need to use my computer without it switching off every 10 minutes!
    Thank you in advance.
    Wednesday, August 26, 2009 11:04 AM


All replies

  • I'm having similar problems, but not the same.  Running Windows XP, Service Pack 3.  .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update have sitting in my automatic updates for six days now.  They WILL NOT install no matter what I try.  I continuously get the message that updates are ready to install, but the don't.  I have turned off my firewall and AV software. 

    This is driving me nuts.  I'm not an IT professional or software programmer.  Just an average computer user who has always been able to find answers to my problems before and correct them.  I can't find anything in this forum that I understand or can fix my problem.

    Is this update necessary?  How can I get it to stop showing up in my atuomatic update if the darn thing won't install?

    Wednesday, August 26, 2009 4:43 PM
  • Hi Cactusflower,

    The .NET Framework is an integral Windows component that supports building and running the next generation of applications and XML Web services.

    Do i need this update ? And can I uninstall the whole .net framework and reinstall? or do I need it full stop?

    You certainly can try uninstalling .NET Framework 3.5 and reinstall it again.
    After reinstallation, you also can try Verifictaion Tool to verify .NET Framework 3.5 on your machine to check whether it is well installed or not.

    Hope this helps. If you have any concern, please feel free to let me know.

    Best regards,
    Yichun Chen

    Hi Johnnyzip,

    For your concern, you can try the following options:

    Option 1: Remove .NET Framework 3.5

    Before you remove .NET Framework 3.5, please make sure that you don't have any application based on .NET Framework 3.5 on your PC. If you have, please don't remove it because you need it to run your application.

    To remove it, please try Cleanup Tool to help you. Then reboot your PC.

    Option 2: Install .NET Framework 3.5 Service Pack 1 and .NET Framework 3.5 Family Update manually

    Firstly, please install .NET Framework 3.5 SP1:

    If any error during the installation, I would suggest you to open a new thread in this forum so that we can focus on your issue.
    Please follow:
    What to do when you go to post a setup and deployment issue on the MSDN forums? for more information.

    After SP1 has been well installed, try Microsoft .NET Framework 3.5 Family Update for Windows XP x86, and Windows Server 2003 x86.

    Best regards,
    Yichun Chen
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.
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    • Edited by YiChun Chen Monday, August 31, 2009 7:39 AM typo
    • Marked as answer by YiChun Chen Wednesday, September 2, 2009 3:07 AM
    Friday, August 28, 2009 8:21 AM