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Windows 10 HLK Client: failed to add user to group RRS feed

  • Question

  • Hello,

    I tried to install HLK Client on Windows 10, but Installation failed with System error 1603.

    I installed from the Windows iso "de_windows_10_multiple_editions_x64" from my MSDN subscription.

    There seems to be a Problem with the german version of Windows 10. The client setup trys to add

    the user DTMLLUAdminUser to the account with the Name "Administrators" but in the german Windows version

    the name of the admin-group is "Administratoren".

    The log contains the following error.

    Failed to add user to group.  (-2147467259   DTMLLUAdminUser   Administrators   )

    System Error 1603: Schwerwiegender Fehler bei der Installation.

    As workaround I manually created the user DTMLLUAdminUser and added it to the admin-group.

    Then I created the group "Administrator" and now the Setup of the Client worked.

    Wednesday, August 12, 2015 12:48 PM

All replies

  • Hello,

    No matter what language your product/driver support,

    just use English version Windows to run HLK and submit.

    Then the returned CAT file can support all languages your product support.

    Richard

    Friday, August 14, 2015 5:32 AM
  • Hello,

    thanks for your reply. The System Requirements only require an english installation for the test Server/Controller. And with HCK 8.1 everything worked fine so  I expected HLK 10 to work the same way.

    Anyway, I only have the two Windows 10 platforms left to test so I will install them in english to avoid the Problem.

    Jens

    Friday, August 14, 2015 6:42 AM