locked
FTP connection problem RRS feed

  • Question

  • User-124626679 posted

    I have a standard FTP that's working fine. It's directed to a directory. I just recently added a VD to it directed elsewhere on the system. I can connect to it fine, but my colleagues in India can not. They can however connect to the root just fine. I checked the logs and there is no mention of their attempt to the new VD, so it looks like it never even makes it to the server.

     We have a Juniper firewall, but the FTP port is open. Anyone know why someone india wouldn't be able to connect to the VD when I can using the same username and password?

    Friday, October 5, 2007 12:02 PM

Answers

  • User-124626679 posted

    Turns out they just didn't know how to use WS_ftp, and that you had to specify the remote folder outside of the path.

    Thanks for the support.

    • Marked as answer by Anonymous Tuesday, September 28, 2021 12:00 AM
    Tuesday, October 9, 2007 10:56 AM

All replies

  • User-823196590 posted

    Are the NTFS permissions correct on the VD target file system?

    Friday, October 5, 2007 1:47 PM
  • User-124626679 posted

    yeah they're the same as the root. we're using the same login anyway, and it's work for me.

    Friday, October 5, 2007 4:36 PM
  • User989702501 posted

    what's the error msgs when your friend navigate to the Vdir ?

    try connect from command prompt as well. ftp.exe

    Saturday, October 6, 2007 1:08 AM
  • User-124626679 posted

    i remoted into the machine and was able to connect through the browser with IE6 but not IE7, does that make any sense?

    Saturday, October 6, 2007 5:11 PM
  • User989702501 posted

    Not much. if this work on IE 6 and user got redirected to the correct folder.
    But not on IE 7 and it stuck at root folder, this is IE issue. not IIS.  And this is also a known issue.
    http://msmvps.com/blogs/bernard/archive/2006/11/15/ie7-and-iis-ftp.aspx

    Monday, October 8, 2007 12:32 AM
  • User-124626679 posted

    I'm also trying to connect via the command prompt. Is there something special you need to do to connect to VD's??? I type "open [root ftp]" and it works fine, and if i try "open [root/virtualdirectory]" it says "unknown host..."

     Ideas?

    Monday, October 8, 2007 7:18 AM
  • User989702501 posted

    You first connect to the server

    ftp yourftpserver

    then login then only 'cd virtualdirectory'

     

    Tuesday, October 9, 2007 12:38 AM
  • User-124626679 posted

    Turns out they just didn't know how to use WS_ftp, and that you had to specify the remote folder outside of the path.

    Thanks for the support.

    • Marked as answer by Anonymous Tuesday, September 28, 2021 12:00 AM
    Tuesday, October 9, 2007 10:56 AM
  • User989702501 posted

    Lovely...

    Wednesday, October 10, 2007 12:49 AM