[WHLK] The error message pops up while installing WHLK build 10022/10031 on Server 2012 RRS feed

  • Question

  • Hi all,

    There is no error message on WHLK build #9926.

    But the error message pops up on installing build 10022/10031.

    Did you get the same problem while installing WHLK build 10022/10031?

    Here is the s=installion step:

    Launch "HLKSetup.exe" on Server 2012 -->The kit will ask the user th find "HLKSetup.exe" in download folder-->

    Launch HLKSetup.exe" in download folder-->The error message pops up when the process bar goes to 38%

    Error message

    Problem signature:
      Problem Event Name: APPCRASH
      Application Name: Microsoft.Windows.Kits.Hardware.Setup.UpdateControllerDb.exe
      Application Version: 10.0.10031.0
      Application Timestamp: 54f420f2
      Fault Module Name: KERNELBASE.dll
      Fault Module Version: 6.2.9200.16384
      Fault Module Timestamp: 5010ab2d
      Exception Code: e0434352
      Exception Offset: 00000000000189cc
      OS Version: 6.2.9200.
      Locale ID: 1033
      Additional Information 1: d522
      Additional Information 2: d5228251694f130212c01ab1b52ad2a6
      Additional Information 3: f9b9
      Additional Information 4: f9b95021280f20538cd74ca111eba02c

    Read our privacy statement online:

    If the online privacy statement is not available, please read our privacy statement offline:

    Wednesday, March 11, 2015 3:30 AM

All replies

  • This is not the correct support channel for pre-release products, please follow-up with the channel in which you received this product for support or read the release notes for the product which will supply the correct steps to follow to avoid this situation.

    Wednesday, March 11, 2015 4:45 PM
  • Please refer

    Thanks, Steve

    • Proposed as answer by Steve Leo Wednesday, March 18, 2015 3:10 AM
    Thursday, March 12, 2015 4:52 AM