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IIS Manager Error: The process cannot access the file because it is being used by another process. RRS feed

  • Question

  • User-239391388 posted

    We are getting this error in IIS 6.  Somehow our Default Website (Port 80) was deleted.  We now are trying to create a new site and have it use port 80, but when we hit apply, we get the message "The proces cannot access the file because it is being used by another process."  I ran a netstat -ano and found that numerous of our internal clients are connecting to the server on port 80 even though nothing in IIS is using that port.  Any Ideas??

    Friday, September 7, 2007 11:58 PM

Answers

  • User-239391388 posted

    We have resolved this issue.  McAfee's ePO was using port 80 for Client to Server communications.  The original tech did not think that installing ePO would be a problem on our webserver.

     Thanks for the help!

    • Marked as answer by Anonymous Tuesday, September 28, 2021 12:00 AM
    Friday, November 2, 2007 7:43 AM

All replies

  • User-1853252149 posted

    Rebooting the server would kill connections.  Check for anything else on port 80, such as an Apache server or another IIS site that got assigtned to that IP/port combination.  I kind of doubt it's something else and think you really just need a reboot.

    Jeff

    Saturday, September 8, 2007 11:27 AM
  • User-239391388 posted

    Rebooting the server did not clear the connections, or should I say, it may have cleared them, but by the time I logged back into the server, port 80 was once again being used.  Here is a screenshot of the connections:

     

    Tuesday, September 11, 2007 1:39 PM
  • User1347187933 posted

    Is their some newly installed software on your computer. You may need to have antivirus software to check your system.

     

    Wednesday, September 12, 2007 5:35 AM
  • User-239391388 posted

    No new software has been installed on the server.  We are running Mcafee VirusScan Enterprise 8,5i with the latest dats

    Wednesday, September 12, 2007 6:27 AM
  • User1347187933 posted

    Don't think antivirus software can find all of the malicious software. If you are willing, reinstall os is a clean way. 

    Thursday, September 13, 2007 2:16 AM
  • User1073881637 posted

    I would run process monitor or filemon from sysinternals to determine which process has the file contention.  You can also look in the IIS logs to see what requests they are doing.  Sounds like a 'handle' is the cause on an open file.

    Thursday, September 13, 2007 10:33 PM
  • User-1642466511 posted

    skype could be the problem.

    Friday, November 2, 2007 5:20 AM
  • User-239391388 posted

    We have resolved this issue.  McAfee's ePO was using port 80 for Client to Server communications.  The original tech did not think that installing ePO would be a problem on our webserver.

     Thanks for the help!

    • Marked as answer by Anonymous Tuesday, September 28, 2021 12:00 AM
    Friday, November 2, 2007 7:43 AM
  • User15260142 posted

    I had this problem. Stop skype and restart IIS. Works.

    Thanks.

     

    Luiz

    Friday, July 4, 2008 11:15 AM
  • User778386020 posted
    You're right. It works for me.
    Friday, January 14, 2011 9:29 PM