locked
Team alert emails not working RRS feed

  • Question

  • I've set up a team alert email to email my team when their build completes, this used to work but has not been working for about a month. Individual alerts still work fine, its just the team ones that have stopped working.

    I've tried deleting and recreating the alert but that did not make a difference.

    Is there a way to check to see if the emails are being sent?

    Monday, September 14, 2015 12:27 PM

All replies

  • Hi Paul,

    I would suggest you to add the appropriate teams to Contributors group.Team must be the part of the contributors group.

    Please refer the link it may provide you the information on adding the members to the contributors group
    https://msdn.microsoft.com/en-us/library/bb558971.aspx?f=255&MSPPError=-2147217396

    Also

    1. Ensure there have a team members and they have configured default email address under team.

    2.Ensure you have subscribed that alert successfully. query  Query from the tbl_EventSubscription table in the Tfs_CollectionName database to see if you can find the accordingly records of that alert     subscription. Also check out if the Address is correct.

    3. Make sure the Team alert event is triggered. Please trigger the Team alert event again.

    Reference:

    https://msdn.microsoft.com/en-us/library/ms181334.aspx?f=255&MSPPError=-2147217396

    https://msdn.microsoft.com/en-IN/library/ms181725.aspx

    Hope it helps!

    Regards,
    Asha

    Tuesday, September 15, 2015 4:24 AM
    Moderator
  • Hi Asha,

    The teams were already in the Contributors group.

    Default email address is correct - I get check in alerts

    I don't think I can run queries on VSO to check the database? if I can, let me know how!

    I've done a bit more experimenting and it appears if I create an alert for "My Build Completes" or "A Build Completes" then it only works if there is no "Requested by" condition.

    Regards,

    Paul

    Thursday, September 17, 2015 2:38 PM