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Error 0x80070057, Kinect 1.8 SDK RRS feed

  • Question

  • I'm having quite a few issues installing the Kinect 1.8 SDK under Windows 10. Initially, the installation worked fine, but then I uninstalled it and now cannot reinstall it. During uninstallation, the Windows 10 Apps Window suddenly closed - I don't know if the uninstallation actually completed or not. I installed the Kinect SDK, Runtime and DeveloperToolkit version 1.8 and uninstalled it all, but cannot reinstall the SDK which they all rely on.

    [25D8:2500][2015-11-01T21:04:51]: Apply begin
    [0614:1828][2015-11-01T21:04:53]: Caching executable from: 'C:\Users\jontron9000\AppData\Local\Temp\{81c2cfac-2fa8-43f2-addb-d4f2868d623a}\.be\KinectRuntime-v1.8-Setup.exe' to: 'C:\ProgramData\Package Cache\{81c2cfac-2fa8-43f2-addb-d4f2868d623a}\KinectRuntime-v1.8-Setup.exe'
    [0614:1828][2015-11-01T21:04:53]: Registering bundle dependency key: {81c2cfac-2fa8-43f2-addb-d4f2868d623a}, version 1.8.0.595
    [0614:1EC4][2015-11-01T21:04:53]: Moving payload from working path 'C:\Users\jontron9000\AppData\Local\Temp\{81c2cfac-2fa8-43f2-addb-d4f2868d623a}\enUSLangPack' to path 'C:\ProgramData\Package Cache\{8AAA44BB-487E-4D01-AF76-484ACB90DBFE}v11.0.7400.336\MSKinectLangPack_enUS.msi'
    [0614:1EC4][2015-11-01T21:04:53]: Moving payload from working path 'C:\Users\jontron9000\AppData\Local\Temp\{81c2cfac-2fa8-43f2-addb-d4f2868d623a}\x64Drivers' to path 'C:\ProgramData\Package Cache\{AA62B868-5D5C-46CF-BA88-386BE71D4F87}v1.8.0.595\KinectDrivers-v1.8-x64.WHQL.msi'
    [0614:1EC4][2015-11-01T21:04:59]: Error 0x80070057: Failed to move C:\Users\jontron9000\AppData\Local\Temp\{81c2cfac-2fa8-43f2-addb-d4f2868d623a}\x64Drivers to C:\ProgramData\Package Cache\{AA62B868-5D5C-46CF-BA88-386BE71D4F87}v1.8.0.595\KinectDrivers-v1.8-x64.WHQL.msi
    [0614:1EC4][2015-11-01T21:04:59]: Error 0x80070057: Failed to cache payload.
    [25D8:1FA8][2015-11-01T21:04:59]: Failed to cache payload: x64Drivers from working path: C:\Users\jontron9000\AppData\Local\Temp\{81c2cfac-2fa8-43f2-addb-d4f2868d623a}\x64Drivers, error: 0x80070057.
    [0614:1EC4][2015-11-01T21:04:59]: Removing cached package: {8AAA44BB-487E-4D01-AF76-484ACB90DBFE}v11.0.7400.336, from path: C:\ProgramData\Package Cache\{8AAA44BB-487E-4D01-AF76-484ACB90DBFE}v11.0.7400.336\
    [25D8:1FA8][2015-11-01T21:04:59]: Error 0x80070057: Failed to cache packages.
    [25D8:2500][2015-11-01T21:04:59]: Error 0x80070057: Failed while waiting for cache thread to complete before executing.
    [0614:1828][2015-11-01T21:04:59]: Removing bundle dependency key: {81c2cfac-2fa8-43f2-addb-d4f2868d623a}
    [0614:1828][2015-11-01T21:04:59]: Removing cached bundle: {81c2cfac-2fa8-43f2-addb-d4f2868d623a}, from path: C:\ProgramData\Package Cache\{81c2cfac-2fa8-43f2-addb-d4f2868d623a}\
    [25D8:2500][2015-11-01T21:04:59]: Apply complete, result: 0x80070057 restart: No
    [25D8:2500][2015-11-01T21:05:01]: Shutting down, exit code: 0x0

    I get the error code 0x80070057. I've deleted all of the temporary installation files it left along the way and tried again, only to get the same result. Any help would be much appreciated!

    Sunday, November 1, 2015 9:17 PM

All replies

  • You have to go to 

    -C:\ProgramData\Package Cache\ {8AAA44BB-487E-4D01-AF76-484ACB90DBFE}v11.0.7400.336

    -Delete the file with Admin priviledge (right click on file)

    -Create a Folder with the same name  {8AAA44BB-487E-4D01-AF76-484ACB90DBFE}v11.0.7400.336

    Wor


    Worked for me.

    Wednesday, March 15, 2017 3:11 AM