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Can't upgrade VS 2013 Preview to VS 2013 RC RRS feed

  • Question

  • Hello,

    I'm trying to upgrade VS 2013 Preview to VS 2013 RC.

    However, I get some weird errors.

    I also have a bunch of logs like this:

    [2328:2A18][2013-09-16T14:55:59]i000: MUX:  Source confirmed
    [2328:2A18][2013-09-16T14:55:59]i338: Acquiring package: vc_libraryDesktop_x86, payload: vc_libraryDesktop_x86, copy from: F:\packages\vc_libraryDesktop\x86\vc_LibraryDesktopX86.msi
    [2328:2A18][2013-09-16T14:55:59]e000: Error 0x80070001: Failed attempt to copy payload from: 'F:\packages\vc_libraryDesktop\x86\vc_LibraryDesktopX86.msi' to: C:\Users\steve\AppData\Local\Temp\{bb0c8678-928f-4a26-b4e7-5b3a02dbc071}\vc_libraryDesktop_x86.
    [2328:2A18][2013-09-16T14:55:59]i000: MUX:  Acquire Failed.  Retry acquiring after sleeping for 3 seconds, Retry Count: 1 of 3
    [2328:2A18][2013-09-16T14:56:02]i000: MUX:  Set Result: Return Code=-2147024895 (0x80070001), Error Message=, Result Detail=, Vital=False, Package Action=Copy, Package Id=vc_libraryDesktop_x86
    [2328:2A18][2013-09-16T14:56:02]i338: Acquiring package: vc_libraryDesktop_x86, payload: vc_libraryDesktop_x86, copy from: F:\packages\vc_libraryDesktop\x86\vc_LibraryDesktopX86.msi
    [2328:2A18][2013-09-16T14:56:02]e000: Error 0x80070001: Failed attempt to copy payload from: 'F:\packages\vc_libraryDesktop\x86\vc_LibraryDesktopX86.msi' to: C:\Users\steve\AppData\Local\Temp\{bb0c8678-928f-4a26-b4e7-5b3a02dbc071}\vc_libraryDesktop_x86.
    [2328:2A18][2013-09-16T14:56:02]i000: MUX:  Acquire Failed.  Retry acquiring after sleeping for 3 seconds, Retry Count: 2 of 3
    [2328:2A18][2013-09-16T14:56:05]i338: Acquiring package: vc_libraryDesktop_x86, payload: vc_libraryDesktop_x86, copy from: F:\packages\vc_libraryDesktop\x86\vc_LibraryDesktopX86.msi
    [2328:2A18][2013-09-16T14:56:05]e000: Error 0x80070001: Failed attempt to copy payload from: 'F:\packages\vc_libraryDesktop\x86\vc_LibraryDesktopX86.msi' to: C:\Users\steve\AppData\Local\Temp\{bb0c8678-928f-4a26-b4e7-5b3a02dbc071}\vc_libraryDesktop_x86.
    [2328:2A18][2013-09-16T14:56:05]i000: MUX:  Acquire Failed.  Retry acquiring after sleeping for 3 seconds, Retry Count: 3 of 3
    [2328:2A18][2013-09-16T14:56:08]i338: Acquiring package: vc_libraryDesktop_x86, payload: vc_libraryDesktop_x86, copy from: F:\packages\vc_libraryDesktop\x86\vc_LibraryDesktopX86.msi
    [2328:2A18][2013-09-16T14:56:08]e000: Error 0x80070001: Failed attempt to copy payload from: 'F:\packages\vc_libraryDesktop\x86\vc_LibraryDesktopX86.msi' to: C:\Users\steve\AppData\Local\Temp\{bb0c8678-928f-4a26-b4e7-5b3a02dbc071}\vc_libraryDesktop_x86.
    

    I uploaded the whole log files in my skydrive: http://sdrv.ms/180fIQ6

    1. Is this upgrade path supported?
    2. What can I do to solve my issue?

    thx


    Paying back the community for its help by writing articles :
    Have a Nice Day.Net Blog

    Monday, September 16, 2013 1:11 PM

Answers

  • Hi Steve B_,

    You should be able to install/upgrade the RC over the Preview bits.

    I've seen a number of install issues where the .ISO image was corrupted on copy or download. Can you verify the .ISO's SHA-1 Hash using the fciv.exe utility? The page with the download link where you downloaded the .ISO should contain the SHA-1 Hash value. If the one reported by fciv.exe doesn't match up with the one that's published, you will need to download the .ISO again.

    Sincerely,


    Ed Dore

    Monday, September 16, 2013 5:25 PM
  • Ultimately, I used the "downloader" tool (vs_premium_download.exe) to get the bits.

    Everything worked fine, and I was able to install Visual Studio with no glitch.

    There's something with the ISO file I can't explain.

    thanks for the help


    Paying back the community for its help by writing articles :
    Have a Nice Day.Net Blog

    • Marked as answer by Steve B_ Tuesday, September 17, 2013 12:51 PM
    Tuesday, September 17, 2013 11:42 AM

All replies

  • I cannot find any documentation indicating that your upgrade scenario is supported. Further, while upgrade from RC to RTM is sometimes supported, upgrades from one pre-release version to another is typically not supported.

    In your situation, I'd completely remove the preview, then retry the RC.

    Monday, September 16, 2013 1:44 PM
  • I cannot find any documentation indicating that your upgrade scenario is supported. Further, while upgrade from RC to RTM is sometimes supported, upgrades from one pre-release version to another is typically not supported.

    In your situation, I'd completely remove the preview, then retry the RC.

    No more success after fully removed the preview.

    After some investigations, I think the issue comes from the file "(dvdroot):\packages\vsgraphics_helper\amd64\vsgraphics_helperbits.msi" which seems to be corrupt. (I can't simply double click on it).


    Paying back the community for its help by writing articles :
    Have a Nice Day.Net Blog

    Monday, September 16, 2013 4:43 PM
  • Hi Steve B_,

    You should be able to install/upgrade the RC over the Preview bits.

    I've seen a number of install issues where the .ISO image was corrupted on copy or download. Can you verify the .ISO's SHA-1 Hash using the fciv.exe utility? The page with the download link where you downloaded the .ISO should contain the SHA-1 Hash value. If the one reported by fciv.exe doesn't match up with the one that's published, you will need to download the .ISO again.

    Sincerely,


    Ed Dore

    Monday, September 16, 2013 5:25 PM
  • Hi Steve B_,

    You should be able to install/upgrade the RC over the Preview bits.

    I've seen a number of install issues where the .ISO image was corrupted on copy or download. Can you verify the .ISO's SHA-1 Hash using the fciv.exe utility? The page with the download link where you downloaded the .ISO should contain the SHA-1 Hash value. If the one reported by fciv.exe doesn't match up with the one that's published, you will need to download the .ISO again.

    Sincerely,


    Ed Dore

    I think you put me on the right track.

    According the page http://www.microsoft.com/visualstudio/fra/2013-downloads, the hash of the premium english version should be (SHA-1: 0749196D2A5ED4A9486060BAE0A1197FDD900151). However, the fciv utility outputs something different.

    I downloaded again the file, but still getting another hash.

    Trying again, and still getting another hash (e75eadd1a5c911d9cacb90ce92473d0c5e8e60a5)

    I'll give a new try :(


    Paying back the community for its help by writing articles :
    Have a Nice Day.Net Blog

    Tuesday, September 17, 2013 8:17 AM
  • Ultimately, I used the "downloader" tool (vs_premium_download.exe) to get the bits.

    Everything worked fine, and I was able to install Visual Studio with no glitch.

    There's something with the ISO file I can't explain.

    thanks for the help


    Paying back the community for its help by writing articles :
    Have a Nice Day.Net Blog

    • Marked as answer by Steve B_ Tuesday, September 17, 2013 12:51 PM
    Tuesday, September 17, 2013 11:42 AM
  • Hi Steve,

    Today I got the same issue as yours. Could you give more details about the downloader tool? Where can I get it?

    Thanks in advance,

    Thuc

    Wednesday, October 2, 2013 12:59 AM
  • Never mind. I figured out that I can get the tool from here http://www.microsoft.com/en-us/download/details.aspx?id=39995.

    Cheers.

    Thuc

    Wednesday, October 2, 2013 1:05 AM