Word 2010 COM add-in not loading RRS feed

  • Question

  • I have a third party add-in (TBarcode by TEC-IT) that is not working correctly. We use thin clients in our office. We have the add-in loaded on to Win 2k8 R2 terminal server. We are using MS Office 2010. When logged in as admin, the COM add-in starts up on load. When any other user logs on, the add-in does not start. It is listed as "inactive".

    I have checked the loadbehavior. The load behavior is set to 2. I have also verified that MS trust settings are correct for add-ins. We would like this add-in to work for all users. Could someone please help??

    Wednesday, March 27, 2013 1:09 PM

All replies

  • A loadbehavior of "2" indicates that Word disabled it. Only a behavior value of 3 is acceptable.

    Go to Word > Options > Addiins > Manage "Com Add-ins" > Go and see what it is telling you about why it was disabled. You might be dealing with an add-in that requires a version of Net Framework that you are not running.

    Hope this helps

    Kind Regards, Rich ...

    Thursday, March 28, 2013 11:25 PM