none
Windows 10 back-up to NAS (WD My Cloud) - Error message. RRS feed

  • Question

  • Not sure this is the correct forum but:

    Trying to back up windows 10 to a NAS and I get the following:

    Log Name:      Application

    Source:        Microsoft-Windows-Backup

    Date:          05-Jul-19 1:45:40 PM

    Event ID:      517

    Task Category: None

    Level:         Error

    Keywords:     

    User:          SYSTEM

    Computer:      Andrew-Laptop

    Description:

    The backup operation that started at '‎2019‎-‎07‎-‎05T08:24:40.771966400Z' has failed with following error code '0x807800C5' (There was a failure in preparing the backup image of one of the volumes in the backup set.). Please review the event details for a solution, and then rerun the backup operation once the issue is resolved.

    Event Xml:

    <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">

      <System>

        <Provider Name="Microsoft-Windows-Backup" Guid="{1DB28F2E-8F80-4027-8C5A-A11F7F10F62D}" />

        <EventID>517</EventID>

        <Version>1</Version>

        <Level>2</Level>

        <Task>0</Task>

        <Opcode>0</Opcode>

        <Keywords>0x8000000000000000</Keywords>

        <TimeCreated SystemTime="2019-07-05T12:45:40.994379200Z" />

        <EventRecordID>10067</EventRecordID>

        <Correlation />

        <Execution ProcessID="10108" ThreadID="2964" />

        <Channel>Application</Channel>

        <Computer>Andrew-Laptop</Computer>

        <Security UserID="S-1-5-18" />

      </System>

      <EventData>

        <Data Name="BackupTime">2019-07-05T08:24:40.771966400Z</Data>

        <Data Name="ErrorCode">0x807800c5</Data>

        <Data Name="ErrorMessage">%%2155348165</Data>

      </EventData>

    </Event>

    Friday, July 5, 2019 2:08 PM

All replies