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E-Mail integration in CCF 2009 RRS feed

  • Question

  • Could anyone guide me how can I do E-mail integration in CCF using HAT or adapters?
    My motive is to provide a link in the Agent Desktop. After clicking on that link it should connect me to the mail server
    and I could send and receive mail from there.
    Thanks in advance
    Mudassar
    Wednesday, August 5, 2009 9:10 AM

All replies

  • Could anyone please help me out to solve this issue?
    Your brief hint also might help me a bit.
    Wednesday, August 12, 2009 7:13 AM
  • Not really sure what you are trying to do..
    you want to provide a link in the Agent desktop that loads an email browser into the desktop?
    or its on an existing area of your site?

    can you give me a bit more here so I can get you headed in the right direction ? :)
    Wednesday, August 12, 2009 7:44 AM
    Moderator