Black Screen after failover to Azure RRS feed

  • Question

  • We have added our 10 Servers to Azure and out of these 3 servers are giving us black screen after the fail over, rest of the servers are working fine, can anyone help me on this?


    Tuesday, August 23, 2016 7:58 AM


  • Hi Abdul,
    Thank you for posting here! We are happy to assist you.

    Try to restart the Virtual Machine and check the status of the issue.

    Maybe you can resize the instance of the virtual machine, making it larger. If it does not work, you can delete and recreate the virtual machine. When you delete the virtual machine, please detach the data disk from the virtual machine.

    You could resize the VM as per your requirement and to the available VM size, kindly refer the link below for more details on this:

    Important:  Things to know when the VM is shutdown (deallocated):

    1. By stopping (deallocating) a VM, you not only stop the VM’s OS, you also free up the hardware and network resources Azure previously provisioned for it (a process called deallocation).
    2. Unless you configured static addresses, you also release the internal DIP address, as well as the public VIP address (if no other VMs are using the public VIP, as the VIP is assigned to the cloud service and not directly to the virtual machine). When you restart the VM, it will then pick up a new public VIP (if it is not joining a cloud service that already has one) as well as a new DIP.
    3. The VM’s OS and data disks remain intact in Azure storage and can be used to restart the VM later. However, the temporary (scratch) disk associated with the VM is released and any data on that disk could be lost.

    Sumanth BM

    Tuesday, August 23, 2016 3:36 PM