Kinect 2 returns a few depth frames (2 - 6), and then AcquireLatestFrame() continually returns E_PENDING RRS feed

  • Question

  • I've found this with multiple versions of the driver, 1404 - 1407 have been tested. I have uninstalled and re-installed the drivers multiple times, updated to the latest version of the BIOS for my motherboard (Gigabyte Z87X-D3H), tried all (8) USB 3.0 ports on the back and front.

    This behaviour appears both with the depth and colour streams. I have rebuilt the D2D samples with both the vs110 and vs120 toolset.

    The only way I can get frames continually from the Kinect is if I kill the KinectMonitor and KinectService, and then open the KinectStatus utility.

    Any help or debugging procedures would be significantly appreciated.

    Wednesday, July 23, 2014 6:21 PM

All replies

  • Hi Dustin:  can you please clarify:  are you using our included samples and they are failing?  Are you running our samples directly or are you using them as a starting point for something else?  If you are modifying the samples, then did you remember to call release on the depth or IR frames?


    Ben Lower [MSFT]

    Sunday, July 27, 2014 4:23 PM