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azure import hard drive size problem RRS feed

  • Question

  • Hi, I am trying to prep a hard drive with data to send to Microsoft azure for an import to our subscription.

    I have 2 hard drives:

    1. 4Tb WD Purple. Formatted NTFS and Bitlocker Encrypted (I can access the drive)
    2. 4Tb WD Purple. Formatted NTFS but NO Encryption (I can access the drive)

    I have read the MAX allowed drive size is 4Tb.

    My WAimportExport.exe command refuses to:

    A. Connect to drive 1 using the existing Bitlocker password. Have changed passwords several times in attempt to
    get around this password problem. 111111111,aaaaaaaaaa, Password123!!! etc etc..

    WAImportExport.exe prepimport /sk:youdontneedtoknowthis== /t:D /bk:111111111 /j:myjournal.jrn /id:azureimport1 /srcdir:E:\data001\ /dstdir:data001/

    The error in log file is:

    [2015/01/23 13:02:25.050][Info][1] Starting new copy session azureimport1 ...
    [2015/01/23 13:02:26.103][Info][1] Verifying target drive against previous sessions...
    [2015/01/23 13:02:26.397][Info][1] Unlocking BitLocker on drive...
    [2015/01/23 13:02:27.412][Error][1] Command failed with exception: Invalid numberical password.
    [2015/01/23 13:02:27.412][Info][1] Command failed.


    (GREAT spelling mistake Microsoft!!!!)

    B. Drive2 - it refuses to /format  (and/or)  /encrypt the drive stating it is too large:

    WAImportExport.exe prepimport /sk:youdontneedtoknowthis== /t:D /format /encrypt /j:myjournal.jrn /id:azureimport1 /srcdir:E:\data001\ /dstdir:data001/

    [2015/01/23 12:36:40.437][Info][1] Starting new copy session lidar1 ...
    [2015/01/23 12:36:40.585][Info][1] Verifying target drive against previous sessions...
    [2015/01/23 12:36:40.591][Info][1] Verified that the target drive is NTFS.
    [2015/01/23 12:36:40.591][Error][1] Command failed with exception: Volumes greater than 3815174 MB are not supported.
    [2015/01/23 12:36:40.592][Info][1] Command failed.

    So it appears that 4Tb drives ARE NOT supported, can someone confirm this and/or offer a way around this using the 4Tb drives I have?? I do not want to have to go any purchase 1Tb, 2Tb drives and split this data - it is crazy!!!!!

    Help appreciated, thanks in advance...

    Nathan

    Friday, January 23, 2015 1:08 PM

Answers

  • Hi,

    For your B scenario, please have a look at this article: https://msdn.microsoft.com/en-us/library/azure/dn529116.aspx, here is a snippet.

    In Windows Server 2008 R2 or earlier, the max size for a volume supported by BitLocker is 3815174MB. The capacity of a 4TB hard drive is slightly greater than this, so when using a 4TB+ hard drive this error may occur.

    To work around this issue, when using a 4TB+ hard drive, ensure the volume is less than or equal 3815174MB.

    Best Regards,

    Jambor


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
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    Monday, January 26, 2015 2:18 AM

All replies

  • [2015/01/23 13:02:27.412][Error][1] Command failed with exception: Invalid numberical password

    Turns out, this is the bitlocker recovery key not the password you chose to protect the drive!
    Looks like this: 123456-123456-123456-123456-1233456-123456-1233456-123456

    Still had to shrink the already encrypted 4Tb drive! Could not get around that...

    Friday, January 23, 2015 2:02 PM
  • Hi,

    For your B scenario, please have a look at this article: https://msdn.microsoft.com/en-us/library/azure/dn529116.aspx, here is a snippet.

    In Windows Server 2008 R2 or earlier, the max size for a volume supported by BitLocker is 3815174MB. The capacity of a 4TB hard drive is slightly greater than this, so when using a 4TB+ hard drive this error may occur.

    To work around this issue, when using a 4TB+ hard drive, ensure the volume is less than or equal 3815174MB.

    Best Regards,

    Jambor


    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click HERE to participate the survey.


    Monday, January 26, 2015 2:18 AM