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Student dev account verification - no charge RRS feed

  • Question

  • Hey,

    I created a dev account with dreamspark student promo code. It asked my to verify using a credit card, by making a small charge. I've already waited 3 days for the charge to appear on my bank account, is it normal? I use that card successfully to buy thinkgs in online shops, and it alse works immediately in Steam, Google Wallet etc. 

    Is it possible that the payment was somehow canceled but I was not informed? How long do people normally wait for credit card verification?

    Also, the support link on dev account does not work (500 internal server error).

    Thanks.

    Tuesday, June 11, 2013 9:37 AM

Answers

  • Why do I need to provide a scan? I am registered in dreamspark, I have access to the software published there for free. Also, I provided the special code generated in dreamspark during the registration for Windows Store. Do I still need to provide more information?

    To clear the things - I got the verification code from dreamspark, eventually received the charge on my bank account (took 5 days - be patient guys) and entered the code.  Still not recofnizing me as a dev. 

    edit: fixed. Problem was in mismapped accounts - somehow my dreamspark account did not get mapped with the microsoft liveid. After followin n guide/tutorial it all suddenly started working. Issue fixed

    • Edited by KBurlins Sunday, June 16, 2013 11:41 AM
    • Marked as answer by KBurlins Sunday, June 16, 2013 11:41 AM
    Saturday, June 15, 2013 6:57 PM

All replies

  • Hey KBurlins,

    A small amount should be debited from your account, if you are not able to proceed with your application process, then you can try with some other card.

    For me Rs. 2(Indian Money), is charged.

    No need to wait for it for days...it will just happen in few seconds like normal transaction.

    So, try with some other credit/debit card and ensure that you are able to proceed with your application process.


    Pradeep AJ

    Wednesday, June 12, 2013 1:55 AM
  • Yes, It happens in no time. I was charged Rs. 2.
    But i didn't get any verification code in my billing statement.
    And I wasn't asked for it in my dashboard.
    Is it normal ??
    Wednesday, June 12, 2013 9:21 AM
  • hey did you got the verification code I can't see it too

    Santana George

    Wednesday, June 12, 2013 1:21 PM
  • You have to prove as a student, then only you will get the verification code.

    One way, you can get through is,

    In order for us to get you verified, please provide us the following documents and we can manually verify your student status:

    1) A scanned copy of your student ID.

    2) A scanned copy of your current transcript or course list.

    Please note: If you are under the age of 18, your parent or legal guardian will need to contact us to request permission on your behalf.  They will need to provide a written and signed letter of consent, a scanned copy of their government issued identification card, and proof of your enrollment in school.

    If you are home schooled, your parent or legal guardian will need to contact us to request permission on your behalf.  They will need to provide a written and signed letter of consent, a scanned copy of their government issued identification card, and government issued proof of homeschooling.

    With this information we will provide you a verification code so that you can proceed with your DreamSpark account.

    send your details to drmspkst@microsoft.com, you will get your verification code.


    Pradeep AJ

    • Proposed as answer by Pradeep AJ Wednesday, June 12, 2013 2:51 PM
    • Marked as answer by Roberts_EModerator Thursday, June 13, 2013 12:59 PM
    • Unmarked as answer by KBurlins Saturday, June 15, 2013 6:58 PM
    Wednesday, June 12, 2013 2:51 PM
  • Why do I need to provide a scan? I am registered in dreamspark, I have access to the software published there for free. Also, I provided the special code generated in dreamspark during the registration for Windows Store. Do I still need to provide more information?

    To clear the things - I got the verification code from dreamspark, eventually received the charge on my bank account (took 5 days - be patient guys) and entered the code.  Still not recofnizing me as a dev. 

    edit: fixed. Problem was in mismapped accounts - somehow my dreamspark account did not get mapped with the microsoft liveid. After followin n guide/tutorial it all suddenly started working. Issue fixed

    • Edited by KBurlins Sunday, June 16, 2013 11:41 AM
    • Marked as answer by KBurlins Sunday, June 16, 2013 11:41 AM
    Saturday, June 15, 2013 6:57 PM
  • Hi Pradeep,

    Did you used a debit card or credit card ?

    Saturday, July 13, 2013 12:51 AM
  • Debit card

    Pradeep AJ

    Saturday, July 13, 2013 2:59 AM