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Unable to install WACOM pen driver for Lenovo X220

Answers

  • Originally in response to:

    Make sure you have downloaded the most current drivers for Windows 7 for your laptop.

     

    You may be able to install drivers that are designed for other versions of Windows by using the compatibility troubleshooter. You can try this troubleshooter by:
    ·Enter the Start screen
    ·Move your mouse to the bottom left of the screen to expand the Charms section
    ·Select Search
    ·Type Compatibility
    ·Click Settings in the right column
    ·Click Run programs made for previous versions of Windows

     

    Then follow the prompts and direct the troubleshooter to the installer for your computer's driver/drivers

    Hope this helps.

     
    Marilyn

     

    Hey Sanjayshetty,

     

     

    Since you are having a problem with a different piece of hardware, I've split your response into a new thread. If you are reading this from an email you can find your new thread by visiting the MSDN forums and signing in. Then click My Threads link in the right column to see your new thread displayed.

     

    When you use the compatibility troubleshooter you will likely want to choose the choice for This program worked in earlier versions of Windows but won't install or run now when it is given if the latest driver is only applicable to a different version of Windows.

     

    If installing the latest drivers doesn't resolve this problem, try checking to see if a more recent version of your motherboard's BIOS is available from the link below. Instructions for how to update your motherboard's BIOS should be available in your user manual or on your computer/motherboard provider's website.
    Lenovo Support - Download Drivers and Software

    Modifying BIOS/ complementary metal oxide semiconductor (CMOS) or Unified Extensible Firmware Interface (UEFI) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS/UEFI settings can be solved. Modifications of the settings are at your own risk.

     

    Hope that helps.


    Steven
    Saturday, December 03, 2011 10:57 PM
    Moderator
  • Hi sanjayshetty,

    I am using Wacom Pen and Touch CTH-460 on WDP and it works just as well as it does on Windows7, so in addition to what Steven suggested above, please ensure that you get the latest drivers for your Wacom product choosing those meant for use on win7, you may then proceed to troubleshoot compatibility issues, should you face any.


    Irfan
    Sunday, December 04, 2011 8:58 AM

All replies

  • Originally in response to:

    Make sure you have downloaded the most current drivers for Windows 7 for your laptop.

     

    You may be able to install drivers that are designed for other versions of Windows by using the compatibility troubleshooter. You can try this troubleshooter by:
    ·Enter the Start screen
    ·Move your mouse to the bottom left of the screen to expand the Charms section
    ·Select Search
    ·Type Compatibility
    ·Click Settings in the right column
    ·Click Run programs made for previous versions of Windows

     

    Then follow the prompts and direct the troubleshooter to the installer for your computer's driver/drivers

    Hope this helps.

     
    Marilyn

     

    Hey Sanjayshetty,

     

     

    Since you are having a problem with a different piece of hardware, I've split your response into a new thread. If you are reading this from an email you can find your new thread by visiting the MSDN forums and signing in. Then click My Threads link in the right column to see your new thread displayed.

     

    When you use the compatibility troubleshooter you will likely want to choose the choice for This program worked in earlier versions of Windows but won't install or run now when it is given if the latest driver is only applicable to a different version of Windows.

     

    If installing the latest drivers doesn't resolve this problem, try checking to see if a more recent version of your motherboard's BIOS is available from the link below. Instructions for how to update your motherboard's BIOS should be available in your user manual or on your computer/motherboard provider's website.
    Lenovo Support - Download Drivers and Software

    Modifying BIOS/ complementary metal oxide semiconductor (CMOS) or Unified Extensible Firmware Interface (UEFI) settings incorrectly can cause serious problems that may prevent your computer from booting properly. Microsoft cannot guarantee that any problems resulting from the configuring of BIOS/CMOS/UEFI settings can be solved. Modifications of the settings are at your own risk.

     

    Hope that helps.


    Steven
    Saturday, December 03, 2011 10:57 PM
    Moderator
  • Hi sanjayshetty,

    I am using Wacom Pen and Touch CTH-460 on WDP and it works just as well as it does on Windows7, so in addition to what Steven suggested above, please ensure that you get the latest drivers for your Wacom product choosing those meant for use on win7, you may then proceed to troubleshoot compatibility issues, should you face any.


    Irfan
    Sunday, December 04, 2011 8:58 AM