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Incorrect geographical pin location for address on Bing Maps

    Question

  • When I search for the address 7025 W 8th St, Greeley, CO 80634 Bing Maps instead navigates to the incorrect address W 8th St, Greeley, CO 80634. I've reported this issue for over 4 weeks with no update or response. I've checked Bing Maps Data Suppliers and see that Navteq has the correct geographical pin location for the address 7025 W 8th St, Greeley, CO 80634. I've also confirmed Map Quest, Google Maps, and Apple Maps all have the correct geographical pin location. I believe this is a Bing Maps Data issue that needs to be updated.
    Wednesday, April 17, 2019 4:30 PM

All replies

  • Hi Anthony,

    Based on the information above I have no way to validate.  Can you confirm how you have reported the issue?  Did you give enough information that can be validated through the other method you used?

    https://social.msdn.microsoft.com/Forums/en-US/da4a854c-2a50-43ca-a25a-c376de79ded8/report-a-data-issue?forum=bingmaps

    One reasons for the delay may be that the information you provided was not verifiable.  For example I can't tell if  https://binged.it/2IMTqLf is incorrect unless you provide me the alternate location?

    Also, if this is a business, they can register with https://www.bingplaces.com/ to have Bing know where they are and confirm at the same time.

    Sincerely,

    IoTGirl


    Monday, April 22, 2019 4:21 PM
    Owner
  • Hi loTGirl,

    Thank you for your feedback. I have reported the issue by going to bing.com/maps and clicking on the feedback and Report a Problem button and then I submitted the issue. I have tried this method several times each week in the past month. Under the Report a Problem "Help us understand more about the problem." I checked the box I was not looking for W 8th St, Greeley, CO 80634. Then when it asks "What were you looking for?" I select "A business" and fill out the business name and address for Boomerang Self Storage 7025 W 8th St, Greeley, CO 80634, (970) 455-4073, www.boomerangselfstorage.com/. Then I drag the pin to the correct geographical location of Boomerang Self Storage. Then under "Tell us more about the problem" I explain how when I search for the address, 7025 W 8th St, Greeley, CO 80634, the map sends me to the incorrect address W 8th St, Greeley, CO 80634. I also want to mention we have since registered and verified the business Boomerang Self Storage with https://www.bingplaces.com/ and we are still seeing this issue on the map.

    Best,

    Anthony Aguilera

    Monday, April 22, 2019 11:30 PM
  • Hi Anthony,

    I have confirmed that your report is in the queue for review (It is there multiple times actually).  The team works on an AGILE schedule so I can't give you a definitive time for the fix but it is in their backlog.

    For now, I would suggest that the business register with Bing Places and that should get them in the system a bit faster as that is handled by a different team.

    Sincerely,

    IoTGirl

    Tuesday, April 23, 2019 12:17 AM
    Owner