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Error to install vstor40_x64.exe in Windows 7 SP1 64 bits. RRS feed

  • Question

  • Hello,

    I have a problem when i try to install VSTO 2010 (vstor40_x64.exe) in Windows 7 SP1 64 bits. I don't know what is happen, the executable verision is the correct: http://www.microsoft.com/download/en/details.aspx?id=20479

    I need install this app because is a requirement for a add-in of Office 2010.

    The installation say: "This edition of the product is not designed to run on x64 platform". But is the 64 bits version.

    This is the installation log, any idea?:

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    === Logging started: 12/01/2012  10:52:20 ===

    Action start 10:52:20: INSTALL.

    Action start 10:52:20: FindRelatedProducts.

    Action ended 10:52:20: FindRelatedProducts. Return value 1.

    Action start 10:52:20: LaunchConditions.

    Action ended 10:52:20: LaunchConditions. Return value 0.

    Action start 10:52:20: AppSearch.

    Action ended 10:52:20: AppSearch. Return value 1.

    Action start 10:52:20: CA_SETARPSYSTEMCOMPONENT_amd64_enu.

    Action ended 10:52:20: CA_SETARPSYSTEMCOMPONENT_amd64_enu. Return value 1.

    Action start 10:52:20: ValidateProductID.

    Action ended 10:52:20: ValidateProductID. Return value 1.

    Action start 10:52:20: CA_AdminToolsFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_AdminToolsFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_AppDataFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_AppDataFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_CommonAppDataFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_CommonAppDataFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_CommonFilesFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_CommonFilesFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_DesktopFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_DesktopFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_ProgramFilesFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_ProgramFilesFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_ProgramFilesFolder2_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_ProgramFilesFolder2_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_ProgramMenuFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_ProgramMenuFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_StartMenuFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_StartMenuFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_System16Folder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_System16Folder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_System64Folder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_System64Folder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_SystemFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_SystemFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_TempFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_TempFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_WindowsFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_WindowsFolder_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CA_WindowsVolume_amd64.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CA_WindowsVolume_amd64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CommonFilesFolder_x86_Always.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:20: CommonFilesFolder_x86_Always.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:20: CostInitialize.

    Action ended 10:52:20: CostInitialize. Return value 1.

    Action start 10:52:20: FileCost.

    Action ended 10:52:20: FileCost. Return value 1.

    Action start 10:52:20: CostFinalize.

    Action ended 10:52:21: CostFinalize. Return value 1.

    Action start 10:52:21: CA_SetTRIR_Express_Dir_amd64_enu.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:21: CA_SetTRIR_Express_Dir_amd64_enu.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:21: SetODBCFolders.

    Action ended 10:52:21: SetODBCFolders. Return value 0.

    Action start 10:52:21: InstallValidate.

    Action ended 10:52:21: InstallValidate. Return value 1.

    Action start 10:52:21: RemoveExistingProducts.

    Action start 10:52:21: INSTALL.

    Action start 10:52:21: DDSE_CA_Uninstall_InstallExecuteSequenceStarts_x86.

    01/12/12 10:52:21 DDSet_Status: LANGID: 1033

    01/12/12 10:52:21 DDSet_Entry: ImmediateDispatch: DDSE_CA_Uninstall_InstallExecuteSequenceStarts entry

    01/12/12 10:52:21 DDSet_Status: patch uninstall Directory = 'C:\Program Files (x86)\Common Files\Microsoft Shared\SE\TRIN_TRIR_0_x86_net_10_0'

    01/12/12 10:52:21 DDSet_Status: LoadLibrary('C:\Program Files (x86)\Common Files\Microsoft Shared\SE\TRIN_TRIR_0_x86_net_10_0\worker.dll')

    01/12/12 10:52:21 DDSet_Warning: Setup failed to load the DLL at 'C:\Program Files (x86)\Common Files\Microsoft Shared\SE\TRIN_TRIR_0_x86_net_10_0\worker.dll'. System error: The specified module could not be found.

     

    01/12/12 10:52:21 DDSet_CARetVal: 0

    01/12/12 10:52:21 DDSet_Exit: ImmediateDispatch: DDSE_CA_Uninstall_InstallExecuteSequenceStarts exit

    Action ended 10:52:21: DDSE_CA_Uninstall_InstallExecuteSequenceStarts_x86. Return value 1.

    Action start 10:52:21: FindRelatedProducts.

    Action ended 10:52:21: FindRelatedProducts. Return value 1.

    Action start 10:52:21: LaunchConditions.

    Action ended 10:52:21: LaunchConditions. Return value 0.

    Action start 10:52:21: CA_SetRTM_ProductName_x86_enu.

    Action ended 10:52:21: CA_SetRTM_ProductName_x86_enu. Return value 1.

    Action start 10:52:21: AppSearch.

    Action ended 10:52:21: AppSearch. Return value 1.

    Action start 10:52:21: CA_SETARPSYSTEMCOMPONENT_x86_enu.

    Action ended 10:52:21: CA_SETARPSYSTEMCOMPONENT_x86_enu. Return value 1.

    Action start 10:52:21: ValidateProductID.

    Action ended 10:52:21: ValidateProductID. Return value 1.

    Action start 10:52:21: CA_AdminToolsFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:21: CA_AdminToolsFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:21: CA_AppDataFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8.

    Action ended 10:52:21: CA_AppDataFolder_x86.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 1.

    Action start 10:52:21: CA_BlockOnAMD64.3643236F_FC70_11D3_A536_0090278A1BB8.

    MSI (s) (9C:D4) [10:52:22:533]: Product: Microsoft Visual Studio 2010 Tools for Office Runtime (x86) -- This edition of the product is not designed to run on x64 platform.

     

    This edition of the product is not designed to run on x64 platform.

    Action ended 10:52:22: CA_BlockOnAMD64.3643236F_FC70_11D3_A536_0090278A1BB8. Return value 3.

    Action ended 10:52:22: INSTALL. Return value 3.

    CustomAction  returned actual error code 1603 (note this may not be 100% accurate if translation happened inside sandbox)

    Action ended 10:52:22: RemoveExistingProducts. Return value 3.

    Action ended 10:52:24: INSTALL. Return value 3.

    MSI (s) (9C:BC) [10:52:24:651]: Product: Microsoft Visual Studio 2010 Tools for Office Runtime (x64) -- Installation failed.

     

    MSI (s) (9C:BC) [10:52:24:651]: Windows Installer installed the product. Product Name: Microsoft Visual Studio 2010 Tools for Office Runtime (x64). Product Version: 10.0.31124. Product Language: 0. Manufacturer: Microsoft Corporation. Installation success or error status: 1603.

     

    === Logging stopped: 12/01/2012  10:52:24 ===

    _____________________________________________________________________________________
    Thanks you!
    Regards.

     


    • Edited by Ten86 Thursday, January 12, 2012 12:28 PM
    Thursday, January 12, 2012 12:28 PM

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