After the windows update KB 2883200. UsbView can't find usb device after resume. RRS feed

  • Question

  • I was running and testing one of the WDK 8.1 samples, which is UsbView in Windows 8.1.  I observed that after installing windows update, the UsbView can't find my usb devices from UsbView device list, after my laptop resumes from sleep or hibernate. After some investigation, I observed the bug is caused by the windows update KB 2883200. If I remove the update, the UsbView can work normally. Please help to fix the problem.

    Thank you !!


    Jeff Eu

    • Edited by Jeff Eu Monday, December 23, 2013 10:09 AM
    Monday, December 23, 2013 9:53 AM


All replies

  • Thanks for reporting this issue and narrowing it to the General Availability Update Rollup KB. We believe we know the cause, but no ETA yet on a resolution. Can you describe the impact of this problem?
    Monday, December 30, 2013 7:15 PM
  • Hi Philip,

    Actually our product relies on the API set in UsbView.

    So we hope Microsoft can fix the problem soon.

    Thanks for your assistance.


    Jeff Eu

    Tuesday, December 31, 2013 7:36 AM
  • A fix for this issue has been released. The following KB2940217 has the details.
    • Proposed as answer by A A A A A Tuesday, April 15, 2014 4:15 PM
    • Marked as answer by Doron Holan [MSFT] Tuesday, April 15, 2014 5:33 PM
    Tuesday, April 15, 2014 4:14 PM