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So many forum sites ... what's what? RRS feed

  • Question

  • I seem to be confused about the various forums available to me. Firstly, Microsoft seems to have numerous dedicated forum servers (ASP, Expression, etc.) in addition to the common forum servers. Why so many seperate sites? Why not consolidate everything into a single, common site? Next up ... It's unclear to me where I should be posting development questions. My MS folder has at least three "general" forum sites:

    social.microsoft.com

    www.microsoft.com/communities/newsgroups

    social.msdn.microsoft.com/Forums

    What's the difference? I do have an MSDN subscription. Is the last link where I'm supposedly guaranteed a response because I'm a member?

    Thanks for any clarification!

    Monday, October 25, 2010 3:47 PM

Answers

  • Not everyone can navigate through a long list of forum names/descriptions. Better to keep forum list short and focus enough so people don't get confused.

    The newsgroup link is dead, alternative forums can be found at http://www.microsoft.com/communities/newsgroups/en-us/default.aspx

    Forums eligible to Priority Subscriber Support is listed at http://msdn.microsoft.com/en-us/subscriptions/aa974230.aspx, though I highly doubt you would be ignored if you post to forums.asp.net.

    The safest place to find forums is to go the product center (or developer center if your need help in programming) of the area you need help with and look for a help, support, community or forum tab on top of the page. Using IE as an example, if you visit http://www.microsoft.com/windows/internet-explorer/default.aspx you will notice a help link which leads you to http://www.microsoft.com/windows/internet-explorer/support/help.aspx where Microsoft Answers forums are linked, as well as directions to developer, ITpro and partner forums for Internet Explorer. on http://msdn.microsoft.com/en-us/ie/default.aspx and http://technet.microsoft.com/en-us/ie/default.aspx you get a forum link on top that links to developer and IT pro forums for IE. On https://partner.microsoft.com/US/productssolutions/psinternetexplorer you get a support link which link to Microsoft Partner forums. Phew! That's a long list of forums for just one product.

    Sometimes the product center is missing, then you need to some research to find out where questions about the product is most frequently answered (not just frequently raised, some forum names are ambiguously enough that off-topic questions are frequently raised but generally not answered)



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    Visual C++ MVP
    Monday, October 25, 2010 9:53 PM