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renewing subscription via web - anyone successfully accomplish? RRS feed

  • Question

  • Has anyone successfully accomplished renewing their MSDN Subscription on-line via the Microsoft web site?  I get nothing but errors or endless loops.  I suppose I'll try snail-mail.

    -- rc
    Friday, August 1, 2008 12:19 AM

Answers

  • We did have some broken "renewal" pages last week. I believe they were all fixed on Friday. Give it another shot.

    Thanks
    Julie Cairn (MSFT)
    • Marked as answer by RobertChaffe Monday, August 4, 2008 1:29 PM
    Monday, August 4, 2008 5:14 AM
    Moderator

All replies

  • You're not alone.  Though my subscription is already updated, all I get when I try to manage my keys and downloads is the (almost) endless continue loop.  MSDN subscriptions appears to be broken.
    Friday, August 1, 2008 8:51 PM
  • We did have some broken "renewal" pages last week. I believe they were all fixed on Friday. Give it another shot.

    Thanks
    Julie Cairn (MSFT)
    • Marked as answer by RobertChaffe Monday, August 4, 2008 1:29 PM
    Monday, August 4, 2008 5:14 AM
    Moderator
  • Unfortunately I have already sent my renewal form via USPS so I won't be trying the on-line renewal.  Thanks, anyway.

     


    -- rc
    Monday, August 4, 2008 1:29 PM
  • Still dead in the water with respect to getting my keys/downloads.  A blank screen just refreshes a number of times and takes me to a "This is not a Live website" page (or something similar).
    Monday, August 4, 2008 7:55 PM