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Install Fails

    Question

  • .NET Framework 4.5.1install fails due to installer service cannot be accessed, but it IS started.  Visual Studio 13 install fails at .NET Framework 4.5.1 step. Visual C++ Express install fails due to cannot access temp file, but other software can access it and I can manually.  Only one user which is also Administrator account.  Ad Aware antivirus real time protection switched off during download and install.  Any advice??  Thanks.
    Monday, January 6, 2014 8:20 PM

Answers

  • Yes, I have tried to install .NET 4.5.1 independently; no luck.  VS 2013 install source was MS website.

    After trying everything I could find posted online, here's what finally worked for me, eradicating all temp file access errors and permissions errors, preventing install of MS Visual C++ 2010 Express, MS 2013 Visual Studio, MS Security Essentials and .NET Framework 4.5.1 installs:  I booted into safe mode, attempted to run windows update (which you can't!), then restarted normally.  Everything installed perfectly after that.

    • Proposed as answer by pvdg42 Monday, January 13, 2014 3:04 PM
    • Marked as answer by Samson Sun - MSFT Tuesday, January 14, 2014 1:46 AM
    Sunday, January 12, 2014 5:19 PM

All replies

  • Hi,

    Try to run the setup file as administrator.

    If the installation fails, please use http://aka.ms/vscollect to gather the latest installation logs. After using it, you will find vslogs.cab from %temp% folder. Please upload the file to https://skydrive.live.com/ and share the link here.

    Regards.


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    Tuesday, January 7, 2014 9:17 AM
  • Run as Admin has never worked. Cab file as requested:

    http://sdrv.ms/1faENh2

    Tuesday, January 7, 2014 1:35 PM
  • Have you tried to install .NET 4.5 independently?

    You can try from this link:

    http://go.microsoft.com/fwlink/p/?LinkId=310159

    Looking at your VS install log, I find numerous error messages like:

    "Failed to acquire payload:" and "Failed attempt to download URL: 'bits://go.microsoft.com/fwlink..."

    What is the source of your VS 2013 install media?

    Sunday, January 12, 2014 3:58 PM
  • Yes, I have tried to install .NET 4.5.1 independently; no luck.  VS 2013 install source was MS website.

    After trying everything I could find posted online, here's what finally worked for me, eradicating all temp file access errors and permissions errors, preventing install of MS Visual C++ 2010 Express, MS 2013 Visual Studio, MS Security Essentials and .NET Framework 4.5.1 installs:  I booted into safe mode, attempted to run windows update (which you can't!), then restarted normally.  Everything installed perfectly after that.

    • Proposed as answer by pvdg42 Monday, January 13, 2014 3:04 PM
    • Marked as answer by Samson Sun - MSFT Tuesday, January 14, 2014 1:46 AM
    Sunday, January 12, 2014 5:19 PM
  • Thanks very much for sharing your solution here!

    Monday, January 13, 2014 3:07 PM