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Blue Screen in Windows 8 Developer Preview - PAGE_FAULT_IN_NONPAGED_AREA

    Question

  • My Windows 8 Developer Preview just got auto updated and it started showing the Blue Screen and began restarting automatically for several times. The attempted repairs also failed. Then I had only one option, that is restoring my laptop to an earlier point and got lost all the applications I have installed. Has anyone got the same problem? Or am I the only one?

    The error message it showed in the Blue Screen was: PAGE_FAULT_IN_NONPAGED_AREA


    Saturday, September 24, 2011 8:19 AM

Answers

  • Hi,

    PAGE_FAULT_IN_NONPAGED_AREA (50) - Invalid system memory was referenced.

    Child-SP          RetAddr           Call Site
    fffff880`009a8c98 fffff800`011d25ac nt!KeBugCheckEx
    fffff880`009a8ca0 fffff800`0115ac01 nt! ?? ::FNODOBFM::`string'+0x2f930
    fffff880`009a8d40 fffff800`011524ae nt!MmAccessFault+0x551
    fffff880`009a8e60 fffff880`0139b90e nt!KiPageFault+0x16e
    fffff880`009a8ff8 fffff800`010e2000 aswSnx+0x4f90e
    fffff880`009a9000 fffff800`017adfbd nt!FsRtlpOplockRHIrpCancelRoutine <PERF> (nt+0x0)
    fffff880`009a9008 00000000`006cc000 nt!_NULL_IMPORT_DESCRIPTOR <PERF> (nt+0x6cbfbd)
    fffff880`009a9010 fffff800`010e2000 0x6cc000
    fffff880`009a9018 00000000`006cc000 nt!FsRtlpOplockRHIrpCancelRoutine <PERF> (nt+0x0)
    fffff880`009a9020 fffff880`013d2668 0x6cc000
    fffff880`009a9028 fffff880`01363c78 aswSnx+0x86668
    fffff880`009a9030 fffff8a0`006dd000 aswSnx+0x17c78
    fffff880`009a9038 fffffa80`050c9060 0xfffff8a0`006dd000

        Image path: \SystemRoot\System32\Drivers\aswSnx.SYS
        Image name: aswSnx.SYS
        Timestamp:        Tue Sep 06 22:38:16 2011

    This is a driver from Avast! Antivirus software. So boot in safe mode (press SHIFT + F8 together), import this:

    http://www.windowsitpro.com/article/tips/jsi-tip-9233-safemsi-exe-freeware-starts-windows-installer-in-safe-mode-

    to uninstall Avast in safe mode.

    André


    "A programmer is just a tool which converts caffeine into code"

    Saturday, September 24, 2011 6:10 PM
  • Windows 8 comes with Windows Defender which is Microsoft Security Essentials. It now includes a virus protection.

    Use this and wait for a Windows 8 comatible version of Avast.
    "A programmer is just a tool which converts caffeine into code"

    Sunday, September 25, 2011 4:30 PM

All replies

  • A bugcheck (BSOD) is a mechanism to protect your PC from damage.

    Bug Check 0x50: PAGE_FAULT_IN_NONPAGED_AREA - The PAGE_FAULT_IN_NONPAGED_AREA bug check has a value of 0x00000050. This indicates that invalid system memory has been referenced.

    Cause

    Bug check 0x50 usually occurs after the installation of faulty hardware or in the event of failure of installed hardware (usually related to defective RAM, be it main memory, L2 RAM cache, or video RAM).

    Another common cause is the installation of a faulty system service.

    Antivirus software can also trigger this error, as can a corrupted NTFS volume.


    To see the cause I have to take a look at the dumps with the Debugging Tools for Windows.

    Please start the Windows Explorer and go to the folder C:\Windows\Minidump. Next, copy the dmp files to your desktop, zip all dmp into 1 zip file and upload the zip file to your public Skydrive [1] folder and post a link here.

    if you can't see dmp files, make sure your Windows is configured correctly [2][3] to generate dumps.

    André

    [1] http://social.technet.microsoft.com/Forums/en-US/w7itproui/thread/4fc10639-02db-4665-993a-08d865088d65
    [2] http://support.microsoft.com/kb/254649
    [3] http://blog.nirsoft.net/2010/07/27/how-to-configure-windows-to-create-minidump-files-on-bsod/


    "A programmer is just a tool which converts caffeine into code"

    Saturday, September 24, 2011 1:17 PM
  • This is the only dump file which was there...

    https://skydrive.live.com/?cid=18465c1dcdc58e97&sc=documents&uc=1&id=18465C1DCDC58E97%21128#

    Saturday, September 24, 2011 3:46 PM
  • Hi,

    PAGE_FAULT_IN_NONPAGED_AREA (50) - Invalid system memory was referenced.

    Child-SP          RetAddr           Call Site
    fffff880`009a8c98 fffff800`011d25ac nt!KeBugCheckEx
    fffff880`009a8ca0 fffff800`0115ac01 nt! ?? ::FNODOBFM::`string'+0x2f930
    fffff880`009a8d40 fffff800`011524ae nt!MmAccessFault+0x551
    fffff880`009a8e60 fffff880`0139b90e nt!KiPageFault+0x16e
    fffff880`009a8ff8 fffff800`010e2000 aswSnx+0x4f90e
    fffff880`009a9000 fffff800`017adfbd nt!FsRtlpOplockRHIrpCancelRoutine <PERF> (nt+0x0)
    fffff880`009a9008 00000000`006cc000 nt!_NULL_IMPORT_DESCRIPTOR <PERF> (nt+0x6cbfbd)
    fffff880`009a9010 fffff800`010e2000 0x6cc000
    fffff880`009a9018 00000000`006cc000 nt!FsRtlpOplockRHIrpCancelRoutine <PERF> (nt+0x0)
    fffff880`009a9020 fffff880`013d2668 0x6cc000
    fffff880`009a9028 fffff880`01363c78 aswSnx+0x86668
    fffff880`009a9030 fffff8a0`006dd000 aswSnx+0x17c78
    fffff880`009a9038 fffffa80`050c9060 0xfffff8a0`006dd000

        Image path: \SystemRoot\System32\Drivers\aswSnx.SYS
        Image name: aswSnx.SYS
        Timestamp:        Tue Sep 06 22:38:16 2011

    This is a driver from Avast! Antivirus software. So boot in safe mode (press SHIFT + F8 together), import this:

    http://www.windowsitpro.com/article/tips/jsi-tip-9233-safemsi-exe-freeware-starts-windows-installer-in-safe-mode-

    to uninstall Avast in safe mode.

    André


    "A programmer is just a tool which converts caffeine into code"

    Saturday, September 24, 2011 6:10 PM
  • I got the same problem when restarting but I'm pretty sure it was because I was modifying the system files. Try creating a restore point periodically.
    Saturday, September 24, 2011 8:06 PM
  • So does that mean I can't use Avast anymore on my Windows 8? 
    Saturday, September 24, 2011 8:13 PM
  • Windows 8 comes with Windows Defender which is Microsoft Security Essentials. It now includes a virus protection.

    Use this and wait for a Windows 8 comatible version of Avast.
    "A programmer is just a tool which converts caffeine into code"

    Sunday, September 25, 2011 4:30 PM
  • Thank you :)
    Sunday, September 25, 2011 5:32 PM