microsoft dynamics crm asynchronous processing service


  • Hi all,

    I would like to know if you already had a problem with the async service falling constantly on server. I work with client support  and I received a email to inform this problem. As solution to this problem, I told to the user for restart service, however, the user do not want be making this process always that this services fall.

    Are you already had this kind of problem in that service? Or need to do some detail analysis to that this service don't stop frequently?


    Rafael Santos

    Friday, July 26, 2013 5:34 PM

All replies

  • what errors are generated in the application event logs?
    Friday, July 26, 2013 5:52 PM
  • Which version of CRM are you using, and which update rollup has been applied?

    Neil Benson, CRM Addict and MVP at Slalom Consulting. Find me on Twitter. Join over 20,000 other CRM professionals on the Microsoft Dynamics CRM group on LinkedIn.

    Saturday, July 27, 2013 2:29 AM
  • Hi,

    What is the CPU utilisation on the server? The Asynchronous Service often stops if there are too many workflow processes which are stuck in a "Waiting" state. Check if this is the case.

    I hope this helps.

    • Proposed as answer by Roshan Mehta Saturday, July 27, 2013 9:57 AM
    Saturday, July 27, 2013 9:57 AM