I am having trouble trying to install this program, plase help!!! RRS feed

  • Question

  • The message I get is that it is incompatable with a previously installed version, and I cannot uninstall the previously installed version...I tried, it said it would be harmful to my computer files.
    Tuesday, October 18, 2011 12:58 AM

All replies

  • Hi Melinda,

    what Framework are you trying to install?

    what OS are you using?

    what is the complete error message?

    || Michele Brina || Developer Support Engineer ||
    Tuesday, October 18, 2011 9:45 AM
  • If you can, please quote the full error message.

    What program are you trying to install?

    Also, please tell us your Windows version and what .NET Framework version is involved.

    Tuesday, October 18, 2011 1:24 PM
  • Hi MelindaIrving,


    Welcome to the MSDN forum.


    Could you please let me know your OS and Service Pack level?


    Which .NET Framework do you want to install?


    If you have any other concerns, please feel free to let me know.


    Best Regards,

    Alexander Sun [MSFT]
    MSDN Community Support | Feedback to us
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    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Wednesday, October 19, 2011 6:40 AM