Unable to boot into my Samsung Build tablet after trying to enable BitLocker

Question

Original title: Bitlocker lockup

I tried to enable BitLocker on my Samsung BUILD tablet, and now every time the system boots, I get a "Preparing BitLocker recovery" message, and am booted to a blue screen.  The system is not hung -- there is a mouse cursor that moves -- but there is nothing on the screen.

I have tried creating booting to a 2GB FAT32-formatted WinPE USB key, as well as to the Win 8 install image on an NTFS-formatted USB key, but neither one will boot.  If I boot into the BIOS Setup, I see the option to Boot to USB, but none of my bootable USB will boot.  I just get a "No bootable image found" message, and am taken back to BIOS setup.

Is there any recovery for this?  Seems like my tablet is a brick now.

Answer 1

Hi BigRaidersFan,

try inserting your NTFS formatted USB, run the setup by clicking on it. As the Windows installer box opens up, select Advanced/Repair options instead of Install. Proceed with the various repair options one after another. Please see if helps. You may keep your bitlock key handy.

If it doesn't help, and you do not have a WDP iso, you may download it from:http://msdn.microsoft.com/en-us/windows/apps/br229516/, use the Windows USB/DVD Download Tool to create a bootable USB from the ISO for your version of WDP.

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Irfan

Answer 2

The tablet will not boot my bootable USB keys.

Answer 3

Hi BigRaidersFan,

you mean the Bitlocker keys?

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Irfan

Answer 4

Hi again BigRaidersFan,

found nothing on this forum to assist you better but here's a link that atleast talks about your problem. I have experience of using bitlocker encription on non os drives and that too using a key that could be typed in, though I used to back up the key on a USB. Here's the link: http://www.sevenforums.com/tutorials/210058-bitlocker-drive-encryption-unlock-locked-os-drive.html

Hope it gives you an insight on what to do next.

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Irfan

Answer 5

Hello BigRaidersFan,

Since you are having problems with a BlueScreen on your SamSung Build Tablet, please fill out the information in the site below and submit your request:
https://support.live.com/eform.aspx?productKey=winnextdevaccount&ct=eformts&scrx=1

Sincerely,

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Marilyn

Answer 6

Are you holding the volume up key while pressing the power button?

Have you verified the key is actually bootable on another system?