locked
I am unable to update my App. RRS feed

  • Question

  • Hello,

    I have updated my app via Windows Phone Dev Center. After long-time certification it is passed. But My app in Marketplace is still the old version. I have tried several time, but it is just in old version.

    Thanks.

    Saturday, September 22, 2012 7:35 AM

Answers

  • Hi,

    When did the update pass certification? Although the system says it will be published within 24 hours, but actually it could take 48 hours.

    • Marked as answer by Danny G. - MS Wednesday, September 26, 2012 6:37 AM
    Saturday, September 22, 2012 7:52 AM
  • A new app/update can take upwards of 48 hours to complete propagation into each distributed market. If it ever takes longer than this we ask that you contact support so we can investigate the delay.

    Thanks


    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    • Marked as answer by Danny G. - MS Wednesday, September 26, 2012 6:37 AM
    Wednesday, September 26, 2012 6:37 AM

All replies

  • Hi,

    When did the update pass certification? Although the system says it will be published within 24 hours, but actually it could take 48 hours.

    • Marked as answer by Danny G. - MS Wednesday, September 26, 2012 6:37 AM
    Saturday, September 22, 2012 7:52 AM
  • A new app/update can take upwards of 48 hours to complete propagation into each distributed market. If it ever takes longer than this we ask that you contact support so we can investigate the delay.

    Thanks


    Dev Center Help: http://msdn.microsoft.com/library/windowsphone/help --- Submit Support Request: http://go.microsoft.com/fwlink/?LinkId=256412

    • Marked as answer by Danny G. - MS Wednesday, September 26, 2012 6:37 AM
    Wednesday, September 26, 2012 6:37 AM