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How do I change my DOB for 2013 to 1978? It is obvious I was not born in 2013! RRS feed

  • Question

  • I was updating my account, setting everything to "select." When I did this for my Birth year I was sent to the sign in page. I tried to log in and it said I needed a parent to sign in. I have had 2 live chats with support (with no help), I have spoke to Microsoft twice. I faxed a copy of my driver's license (read that online), I still had no access to my email. Finally I thought to make a new account "as a parent" I now have access to my account. But I still can not change my date of birth back to 1978. I would like to access my account on my phone but because it says I was born in 2013 I can not do it. I just want my DOB changed back!! I hope someone can help...

    Thanks,

    2013-1978 :)

    Saturday, September 14, 2013 4:39 PM

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    Monday, September 16, 2013 4:54 PM
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