Domain User E-Mail Not Updating

Question

We have SharePoint Server 2010 installed and running.  We tie the Contributor role for the site to an AD group.  This is how we control security.  When we change the e-mail address of a user in AD, SharePoint does not show the updated e-mail from AD for the user.  How do we get this data to synchronize with AD?

 

Answer 1

Without the User Profile Sync Service running, the information is never updated; it is only pulled from AD when the user is created.  Do you have a UPA with the User Profile Sync Service running?

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http://sharepoint.nauplius.net

Answer 2

Enusre user profile synchrnization service is running.

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Varun Malhotra
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Answer 3

Hi Joe,

You can start the profile synchronization manually and a full synchronization.
http://technet.microsoft.com/en-us/library/ee890104.aspx

Best regards,
Emir 

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Emir Liu

TechNet Community Support