Navigation Buttons Tracking

Question

Hi! I am using Access 2016. I have a navigation form with two layers of navigation buttons on the top as the application dashboard. The form was built with the form navigation wizard given on the ribbon. Everything worked just fine until maybe mid of summer. Now all navigation buttons are behaving weirdly - when the form starts, the most top left button is selected and is in the 'pressed color' and the rest are in the 'back color'. When a user presses on tabs, the pressed tab color changes to the pressed shade, but the previously active tab still remains in the pressed shade. Eventually all tabs become 'pressed' (dark shade) since none of them is switching its color back to the initial 'back color' setting. It is very confusing since it doesn't tell what tab is actually active at a given time.

Is it a bug? I've tried to create a new form -- same weird behavior; then tried to create a brand new database - the issue is still present even in the new db. Have other Access developers experienced this error? Is there a fix to it?

Any info/help would be appreciated.

thank you.

Answer 1

Hi AnRivera,

You had mentioned that,"when the form starts, the most top left button is selected and is in the 'pressed color' and the rest are in the 'back color'. When a user presses on tabs, the pressed tab color changes to the pressed shade, but the previously active tab still remains in the pressed shade."

I try to make a test with Access 2016 version below.

You will notice that If you had added other tabs in any tabs then when you select the parent tab then sub tabs will give you the opposite effect and when you select the sub tab the colors for selected tab and hover tab color effect will be swapped and at the same time parent tab will be displayed as selected. This is not a bug but a effect provided by Access.

If you don't want it then you can try to remove it and use the VBA code to produce the desired effect.

If you are not talking about this and I misunderstand anything in your above description then correct me.

I will try to provide further suggestions to correct it and you can also post the screenshot or video like I posted above. It will help us to understand the issue in better way.

If you think that this color effect need some modification in future updates then try to provide your suggestions to Access User Voice

Regards

Deepak

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Answer 2

Thanks Deepak for your replay. As you demonstrate, on the top navigation control you only have one active ('pressed') tab at a time. On my computer, no matter whether it is a brand new form or an existing one, all horizontal navigation controls allow for more than one 'pressed' tab at a time - pressing on a new tab does not reset the previously pressed to the 'unpressed' or 'back color' settings. I have not touched any settings for any or those color properties - all the colors (back/hover/pressed) are the default ones and differ from each other. Unfortunately, I cannot post images here since I am new to the forum; otherwise I would've provided a snapshot of the screen to give you a better picture of the odd behavior.  Thanks.

Answer 3

Hi AnRivera,

You had mentioned that,"On my computer, no matter whether it is a brand new form or an existing one, all horizontal navigation controls allow for more than one 'pressed' tab at a time ".

I suggest you to repair the MS Access Application if you had installed it separately or If it is included in your Office Suite then you can try to repair the MS Office from Control Panel.

Then after you can try to install latest updates if any available.

Let me know, If issue persist.

We will try to provide further suggestions to solve the issue.

Regards

Deepak 

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Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [e-mail].

Answer 4

I had done that prior to posting the issue to this forum and it did not help. thanks.

Answer 5

Hi AnRivera,

You had mentioned that,"I had done that prior to posting the issue to this forum and it did not help."

Are you available to reinstalling the Office? If yes, you can try to do it may solve your issue.

Further, Let us inform about your Access Version. We will try to make a test with that specific version of Access.

Also try to create a video and try to upload on any free resource sharing site.

Then you can post the link here as simple text.

We will try to check it. It will help us to understand the issue in better way.

Regards

Deepak

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Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [e-mail].

Answer 6

Hi Deepak,

thank you for your attention to the question! Here are the links to the video and to the file that has more information about the product installed and on the issue itself.

https://drive.google.com/open?id=19RHyZX2dXg8K65E5pkEem2ELmI9zQarg

https://drive.google.com/open?id=1IQGRSHFO5jHM-L8r5i6YRmq4M53YMwWr

Thank you.

Answer 7

Hi AnRivera,

In your attached file, I can see that You have subscription of MS Office 365 pro plus and MS Office Professional plus 2016.

So I want to confirm with you that which update get installed by it?

Does it install the update for MS Office 365 pro plus or MS Office Professional plus 2016?

As you can see, I have only one subscription of MS Office 365 pro plus.

It works correctly on my side.

So if you are able to install the update for MS Office 365 pro plus then you can do it and check whether it solves the issue or not.

Regards

Deepak

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Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [e-mail].

Answer 8

Hi Deepak,

It turns out that the issue with the navigation control is only present in the current Microsoft's release of the MS Office Professional plus 2016. I downloaded and installed 'MS Office Professional plus 2016 Discontinued' from the MS volume licensing site available to us -- everything works just fine in that version of the Office. Everything works fine in Office 365 as well. We are not using o365 currently, but are planning to switch to the new Win10 image next month or so and that image will include o365, so the issue will go away as we get our computers upgraded.  Thank you for you time!

Answer 9

Hi AnRivera,

I am glad your issue could be resolved by upgrading the Office, I would suggest you mark the helpful reply as answer which is the way to close a thread here.

Best Regards,

Tao Zhou

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MSDN Community Support
Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact [e-mail].