none
Office 2010 sudden problem RRS feed

  • Question

  • Upon a restart of my home system, all Microsoft Office 2010 products will not run. (This system has been running without problems for a year) On reboot and start up I get the following in quick succession,  "GFxUI.exe not running", "IAstorIcon.exe not running".  I can access Internet, but when I try to access any Office 2010 product the following message appears, "you may not have the appropriate permissions to access this item".  Previous messages noted, "To run this application you first must install one of the following versions of .NET Framework v2.0 50727

    Anyone able to help? 

    Thursday, July 28, 2011 1:15 AM

Answers

  • Hi Hogan6mn,

     

    Thank you for your post.

     

    From your post, it seems that the .NET Framework 2.0 installed on your machine has corrupted. I think MVP has given you a specific solution to troubleshoot. Have you tried these suggestions?

     

    If you are Windows 7, Windows Server 2008, or Windows Vista, the problem will not be solved after you have tried to repair .NET Framework 2.0 by following the steps mentioned on Aaron Stebner’s blog. Since .NET Framework 2.0 is embedded in Windows 7, Windows Server 2008, and Windows Vista, I think some system files have corrupted. Under this situation, I think you are required to reinstall your OS.

     

    If you are using any older version like Windows XP, I recommend you uninstall .NET Framework 2.0 and reinstall it. This web page is about how to manually remove and then reinstall .NET Framework 2.0: http://support.microsoft.com/kb/908077

     

    If you have any other concerns, please feel free to let me know.

     

    Best Regards,


    Alexander Sun [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    • Marked as answer by Alexander Sun Monday, August 8, 2011 3:25 AM
    Monday, August 1, 2011 5:06 PM

All replies

  • This means that version 2.0 of the .net framework isn't installed. You can find it here:

    http://www.microsoft.com/download/en/details.aspx?displaylang=en&id=19 


    Dimitri C. - Please mark the replies as answers if they help! Thanks.
    Thursday, July 28, 2011 11:38 AM
  • Please tell us what version and edition of Windows you have. Your answer will drive possible solutions.http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx

    Newer Windows versions (Vista and 7) install .NET Framework 2.0 as part of the OS, so attempting to install it will not work.

    You can find out what .NET Frameworks you have installed and verify them using this tool:

    http://blogs.msdn.com/b/astebner/archive/2008/10/13/8999004.aspx

    Please let us know what you find.

     

    Friday, July 29, 2011 1:22 PM
  • Hi Hogan6mn,

     

    Thank you for your post.

     

    From your post, it seems that the .NET Framework 2.0 installed on your machine has corrupted. I think MVP has given you a specific solution to troubleshoot. Have you tried these suggestions?

     

    If you are Windows 7, Windows Server 2008, or Windows Vista, the problem will not be solved after you have tried to repair .NET Framework 2.0 by following the steps mentioned on Aaron Stebner’s blog. Since .NET Framework 2.0 is embedded in Windows 7, Windows Server 2008, and Windows Vista, I think some system files have corrupted. Under this situation, I think you are required to reinstall your OS.

     

    If you are using any older version like Windows XP, I recommend you uninstall .NET Framework 2.0 and reinstall it. This web page is about how to manually remove and then reinstall .NET Framework 2.0: http://support.microsoft.com/kb/908077

     

    If you have any other concerns, please feel free to let me know.

     

    Best Regards,


    Alexander Sun [MSFT]
    MSDN Community Support | Feedback to us
    Get or Request Code Sample from Microsoft
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    • Marked as answer by Alexander Sun Monday, August 8, 2011 3:25 AM
    Monday, August 1, 2011 5:06 PM