Why I can't pass the certification?

Question

Hi,

I have:

Content compliance: failed 
This test evaluates your software for content compliance with
Windows Store Certification Requirements. Learn more.
Your app doesn't meet requirement 11.11.  Learn more 
Notes from Testers:
Your submission includes markets which require a game rating
 from a recognized ratings board but no such rating was provided.
For more information on ratings boards and markets that require such
 ratings, see http://msdn.microsoft.com/en-us/library/windows/apps/xaml/hh694080.aspx.
To use an age rating from a ratings board, you must upload an
XML-formatted data file called a game definition file (GDF).
For more info about GDF syntax,
 see http://msdn.microsoft.com/en-us/library/windows/apps/xaml/hh465153.aspx.

I uploaded the gdf.xml file

<?xml version="1.0" encoding="UTF-16"?>
-<GameDefinitionFile xmlns="urn:schemas-microsoft-com:GameDescription.v1" xmlns:baseTypes="urn:schemas-microsoft-com:GamesExplorerBaseTypes.v1">
-<GameDefinition gameID="{BE1511A2-8E42-4898-B54F-2ABE321020DE}">
<Name>Words Gen</Name>
<Description>Words Gen app is a Words Srarch Puzzle Generator and Player.</Description>
<ReleaseDate>2014-11-08</ReleaseDate>
-<Ratings>
-<Rating ratingID="{7A53B0BE-B92D-4e8a-A11F-8E6F9F3C575B}" ratingSystemID="{768BD93D-63BE-46A9-8994-0B53C4B5248F}">
<Descriptor descriptorID="{8730ABFA-476C-48d7-976C-149E36EFA57E}"/>
</Rating>
</Ratings>
-<Version>
<VersionNumber versionNumber="1.0.0.0"/>
</Version>
<WindowsSystemPerformanceRating recommended="1" minimum="1"/>
-<ExtendedProperties>
-<GameTasks>
-<Play>
-<Primary>
<FileTask arguments="" path="Words Gen"/>
</Primary>
</Play>
<Support/>
</GameTasks>
</ExtendedProperties>
</GameDefinition>
</GameDefinitionFile>

and the PDF file
ART-15733
ESRB Rating Certificate
Application Name: Words Gen
Certificate Issued to: [e-mail], ADIBU CORP
Date Issued: 11/08/2014

Rating Category Content Descriptors Interactive Elements
No Descriptors
Certificate Code
saMKpXTbXCUSJL0jasBBydfYc+/hj942V0zUFg6WYX8=
Please see it at

https://onedrive.live.com/redir?resid=857BC62170EDDB22!4106&authkey=!ADuvWlZEulnzeYY&ithint=file%2cpdf

and for gdf.xml

https://onedrive.live.com/redir?resid=857BC62170EDDB22!4107&authkey=!AOBd9IAjimiyVso&ithint=file%2cxml

What is wrong?

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ADRIAN DIBU

Answer 1

ESRB only for Canada and United States.

on Selling details--> Market, you only can select Canada and United States.

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Answer 2

Hi,

Thanks for the prompt answer.

I have no words to express my gratitude.

Best degards

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ADRIAN DIBU