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  • Question

  • I tried solutions 1   with no success.  For solution 1, I got the response:
    Unable to add printer Microsoft Office Document Image Writer Error 0x80041001 Getneric Failure
    Operation PutInstance
    Provider Win32 Provider
    Description The printer driver is unknown.
    Win32 error code 1797.

    For solution 3, I didn't have the port option of "Microsoft Office Document Image Writer".

    Are there any suggestions?
    Thursday, May 19, 2011 8:18 PM