Installation failed RRS feed

  • Question

  • I downloaded visual studio community. Run the setup, first it warned that you dont have internet explorer 10 but still i continued. But during the update for microsoft windows(KB2999226) it failed(fatal error during installation). Kindly help me in resolving the issue
    Wednesday, October 5, 2016 12:46 PM


  • Hi saud farooqui,

    Welcome to the MSDN forum.

    To analysis the detail error message of this failed installation, I need your help to collect the VS installation logs. Please use to gather the installation logs. After using it, you will find under %temp% folder. Please upload the file to and share the link here.

    It looks like you used the web installer to install, please try to download a healthy ISO file of VS community 2015 to repair. To verify the integrity of the ISO file. you can use the fciv.exe tool to check the SHA1 value of the ISO, the expected value comes from here, any discrepancy means the ISO is corrupted.

    Meanwhile, before your next installation, please make sure Windows update is up-to-date, temporarily disable any anti-virus software, clean up the %temp% folder and run the installer as administrator.

    Since you failed to install the update for KB2999226, you can try to download the installer of KB2999226 per your OS edition and manually install it, after that, re-run the VS installer as administrator again.

    Best regards,


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    Thursday, October 6, 2016 5:24 AM