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Apps stuck In signing stage RRS feed

  • Question

  • Hello, I submitted 2 apps almost 30 hours ago but it has been stuck in Signing Stage since then. Is this normal? Because this is the first time that this happen to me. Normally, it takes a few hours to be change to Processing Certification Stage.

    Thanks in advance

    Sunday, May 26, 2013 6:51 AM

All replies

  • FYI - me too. I got an error (IIRC something concerning storing the app) when submitting one on Friday evening (GMT). After that, everything I've submitted has just been stuck in the signing stage. I tried to cancel and resubmit yesterday, but it didn't work.
    Sunday, May 26, 2013 8:31 AM
  • Me too, I submitted one beta update and other non beta.

    it been stuck under 'signing stage' for days.

    Sunday, May 26, 2013 11:44 AM
  • I have the same problem from friday evening.
    Sunday, May 26, 2013 11:54 AM
  • Me too, my beta app is stuck in the signing phase. Usually the beta is published within a couple hours.
    Sunday, May 26, 2013 1:02 PM
  • Same problem here. I tried to send a support ticket to Dev Center, but even that is somehow broken.
    Sunday, May 26, 2013 2:01 PM
  • me too. same problem for 48 hours

    I'm a device.

    Monday, May 27, 2013 4:55 AM
  • Same here with a beta submission. For ~12 hours now.
    Monday, May 27, 2013 5:14 AM
  • I've submitted 3 apps yesterday, they are also still in the signing stage.

    Usually this is through in less than 4 hours.


    Monday, May 27, 2013 6:12 AM
  • Yip same here, about 36 hours ago. I tried submitting it again separately as well. I also haven't received any notification emails like I usually get when I submit an update.

    Monday, May 27, 2013 6:40 AM
  • I've created a ticket with a reference to this thread.
    Monday, May 27, 2013 7:04 AM
  • Same here. Tried canceling and reuploading a rebuild xap but no luck. It's just a beta app update so nothing major but still frustrating as hell. (need that update to track down a bug...)

    Please report what the support tells you. I'm wondering if I should create a ticket as well.

    Monday, May 27, 2013 7:15 AM
  • I'm encountering the same problem:
    1 app update + 1 new beta app, both stuck in signing stage.
    Monday, May 27, 2013 10:13 AM
  • I submitted my app Wallpaper Hub on windows store but it has stuck on signing stage. It has been more then 24 hrs still seeing signing stage.

    Why this happened? 

    Kindly help me.

    Monday, May 27, 2013 12:02 PM
  • I just sent them a tweet as well: https://twitter.com/rtnrocks/status/339008868933844992

    Reto Laemmler www.rememberthename.ch

    Monday, May 27, 2013 1:26 PM
  • My ticket was answered, they are aware of the issue and are looking into it.

    Unfortunately there is no news yet, but I should get a message when there is or when it's resolved. I'll keep the thread updated.

    Monday, May 27, 2013 5:11 PM
  • I have six apps waiting to be certified and published on the app store but each of them are stuck on the signing stage of app certification.Its now been 3 days. Can you check on this app submission and get things moving please. Thanks My Publisher GUID is:
    f0e3a8c3-9822-49e4-8319-38937fbee4fb
    Tuesday, May 28, 2013 1:02 AM
  • I am also experiencing the same thing. Whats the go?

    Shantek Studios www.ShantekStudios.com.au

    Tuesday, May 28, 2013 4:30 AM
  • Tuesday, May 28, 2013 4:41 AM
  • Same issue here too

    Shantek Studios www.ShantekStudios.com.au

    Tuesday, May 28, 2013 4:43 AM
  • I got the same issue. Uploaded 2 days ago and still in Signing Stage

    Please mark as answer if a post answers your question.

    Tuesday, May 28, 2013 6:39 AM
  • I got a reply through my Microsoft ticket. They seem to have a technical problem but can't believe this takes soooooooooooooooooo long. This issue started last Friday and it is still not resolved. Very frustrating!

    Reto Laemmler www.rememberthename.ch

    Tuesday, May 28, 2013 7:21 AM
  • Same here 4 apps stuck since 27 May...

    Alon Havivi
    Blog  | CodePlex  |  LinkedIn | Twitter

    Tuesday, May 28, 2013 10:00 AM
  • Yep, same issue here with a beta. This is starting to become too regular an occurrence with the dev center, there needs to be better incident management for any stuck submissions or the end users end up hurt waiting for what could be very important updates.

    Proud developer of the official WPCentral app

    Tuesday, May 28, 2013 1:13 PM
  • crtl-alt-del Azure.
    Tuesday, May 28, 2013 2:04 PM
  • Hello All,

    We are aware of this issue with beta submissions and we are working to resolve it as quickly as possible.

    -Eric


    Windows Phone Developer Support

    • Proposed as answer by Alon Havivi Wednesday, May 29, 2013 6:48 AM
    Tuesday, May 28, 2013 5:30 PM
  • Just now my 2 apps from In signing stage switched to Processing certification ...

    maybe it's fixed.

    Tuesday, May 28, 2013 6:09 PM
  • Hi, just wanted to tell you that one of my 3 apps are in Processing Certification Stage. The others still remain in Signing Stage.

    I hope I can get one of them certified today. In that case, I'll win a Nokia Lumia cellphone because of a contest here in Mexico :P

    Tuesday, May 28, 2013 7:15 PM
  • @ Eric D:  It's not just beta, my 3 apps were regular submissions.

    But they're processing certification now.

    Wednesday, May 29, 2013 4:46 AM
  • It is not only a beta issue. My app update has been in signing stage since May 24, no changes yet.
    Wednesday, May 29, 2013 5:43 AM
  • Hi,

    my app is now in Processing Certification Stage after 3 days in Signing Stage


    Please mark as answer if a post answers your question.

    Wednesday, May 29, 2013 7:16 AM
  • It is not only a beta issue. My app update has been in signing stage since May 24, no changes yet.
    me too .. since May 25, regular submition

    I'm a device.


    • Edited by J.D Huang Thursday, May 30, 2013 2:14 AM
    Wednesday, May 29, 2013 8:11 AM
  • I've upload my app on 25th May and it's still in signing stage, and it's a normal app (no beta). There are any good news?
    Wednesday, May 29, 2013 9:41 PM
  • All my apps submitted after the 25th were cleared leaving the apps from 25th in signing. I cancelled  and resubmitted them and they cleared in a few hours.
    Thursday, May 30, 2013 7:35 AM
  • All my apps submitted after the 25th were cleared leaving the apps from 25th in signing. I cancelled  and resubmitted them and they cleared in a few hours.
    I've canceled my submission and then re-submit the app, now it's in Processing certification. Thanks for your help mate :)
    Thursday, May 30, 2013 1:09 PM
  • Hello, Why it takes soooo loong to update my application. 24.05 i updated my application in dev center and i am waiting for 6 days FOR NOW ... i just changed one line in my source.



    Thursday, May 30, 2013 2:58 PM