Encryption key error RRS feed

  • Question

  • Hi

    We are using encryption key for our Reporting Services. It was working perfectly until one day (out of nowhere, n oone changed anything important) the error message appeared on Reporting Services web portal:

    The service is not available.

    The report server isn’t configured properly. Contact your system administrator to resolve the issue. System administrators: The report server can’t access or use the encryption key. You might need to add the server to the scale-out group, reimport encrypted content, or delete all encrypted content and generate a new encryption key.

    Does anyone know why this happens? It happened already to us before, and then we "fixed" the issue by completely re-importing reporting services database etc.

    It happened, as before, after a few weeks of properly working. The error does not make sense to us.



    Tuesday, April 23, 2019 8:24 AM


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