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Installing .net 4.7.1

    Question

  • Trying to upgrade Exchange 2013 to the latest CU and it needs .NET 4.7.1  The server Windows 2012 R2 currently has .NET 4.7.0 installed.  When I run the offline installer for .NET 4.7.1 it says in can't install because Element not found.  When I run the web installer it comes back with Cannot find the resource specified.  Any ideas how I can get round this to get .NET 4.7.1 installed?

    Thanks

    Thursday, April 25, 2019 12:56 PM

All replies

  • Hi Goldleader80wb

    Welcome to the MSDN forum,

    We cannot repro this issue for lacking detailed info. Please make sure windows update is up to date. Then run web installer to install it again. if there is any error, please share us specific screenshot and error info.

    We will diagnose it further.

    Looking forward your reply

    Sincerely

    May


    MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

    Friday, April 26, 2019 6:11 AM
    Moderator
  • This is the error message I get when trying to install

    Monday, April 29, 2019 9:21 AM
  • Hi Goldleader80wb,

    Please download and install the .NET framework 4.7.1. offline installer(KB Articles: KB4033342) by manually: https://www.microsoft.com/en-us/download/details.aspx?id=56116,

    If not, please click error log and share the detail info here.

    May


    MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

    Tuesday, April 30, 2019 3:54 AM
    Moderator
  • thanks for the reply.  I have been using the Offline installer, that is what gives the error message.

    Edwin

    Tuesday, April 30, 2019 11:08 AM
  • hi.

    could you share error log info here?

    May


    MSDN Community Support Please remember to click "Mark as Answer" the responses that resolved your issue, and to click "Unmark as Answer" if not. This can be beneficial to other community members reading this thread. If you have any compliments or complaints to MSDN Support, feel free to contact MSDNFSF@microsoft.com

    Wednesday, May 1, 2019 7:40 AM
    Moderator
  • Please see log below, I haven't copied the whole output as it was very long I will do if it will help:

    Number of applicable items: 6
    [5/2/2019, 11:1:19] Applicability Result Count
    [5/2/2019, 11:1:23]Drive:[C:\] Bytes Needed:[421011881] Bytes Available:[8280858624]
    [5/2/2019, 11:1:23] Action complete
    [5/2/2019, 11:1:23]No Blocking Processes
    [5/2/2019, 11:1:23] Action complete
    [5/2/2019, 11:1:23]No Blocking Services
    [5/2/2019, 11:1:23] Action complete
    [5/2/2019, 11:1:23] Action complete
    [5/2/2019, 11:1:23]Launching Download and Install operations simultaneously.
    [5/2/2019, 11:1:23]Verifying Digital Signatures: E:\7314880ed786e7288860b268\SetupUtility.exe
    [5/2/2019, 11:1:38]Signature verified, verifying signer
    [5/2/2019, 11:1:38]E:\7314880ed786e7288860b268\SetupUtility.exe - Signature verified successfully for SetupUtility.exe
    [5/2/2019, 11:1:38] E:\7314880ed786e7288860b268\SetupUtility.exe Signature verified successfully for SetupUtility.exe
    [5/2/2019, 11:1:38]Signature verification succeeded for SetupUtility.exe
    [5/2/2019, 11:1:38]File E:\7314880ed786e7288860b268\SetupUtility.exe, locked for install.
    [5/2/2019, 11:1:38]Verifying Digital Signatures: E:\7314880ed786e7288860b268\SetupUtility.exe Success
    [5/2/2019, 11:1:38]Verifying Digital Signatures: E:\7314880ed786e7288860b268\SetupUtility.exe
    [5/2/2019, 11:1:38]Signature verified, verifying signer
    [5/2/2019, 11:1:38]E:\7314880ed786e7288860b268\SetupUtility.exe - Signature verified successfully for SetupUtility.exe
    [5/2/2019, 11:1:38] E:\7314880ed786e7288860b268\SetupUtility.exe Signature verified successfully for SetupUtility.exe
    [5/2/2019, 11:1:38]Signature verification succeeded for SetupUtility.exe
    [5/2/2019, 11:1:38]File E:\7314880ed786e7288860b268\SetupUtility.exe, locked for install.
    [5/2/2019, 11:1:38]Verifying Digital Signatures: E:\7314880ed786e7288860b268\SetupUtility.exe Success
    [5/2/2019, 11:1:38]Verifying Digital Signatures: E:\7314880ed786e7288860b268\x64-Windows8.1-KB4033369-x64.cab
    [5/2/2019, 11:1:40]Signature verified, verifying signer
    [5/2/2019, 11:1:40]E:\7314880ed786e7288860b268\x64-Windows8.1-KB4033369-x64.cab - Signature verified successfully for x64-Windows8.1-KB4033369-x64.cab
    [5/2/2019, 11:1:40] E:\7314880ed786e7288860b268\x64-Windows8.1-KB4033369-x64.cab Signature verified successfully for x64-Windows8.1-KB4033369-x64.cab
    [5/2/2019, 11:1:40]Signature verification succeeded for x64-Windows8.1-KB4033369-x64.cab
    [5/2/2019, 11:1:40]File E:\7314880ed786e7288860b268\x64-Windows8.1-KB4033369-x64.cab, locked for install.
    [5/2/2019, 11:1:40]Verifying Digital Signatures: E:\7314880ed786e7288860b268\x64-Windows8.1-KB4033369-x64.cab Success
    [5/2/2019, 11:1:40]Verifying Digital Signatures: E:\7314880ed786e7288860b268\SetupUtility.exe
    [5/2/2019, 11:1:40]Signature verified, verifying signer
    [5/2/2019, 11:1:40]E:\7314880ed786e7288860b268\SetupUtility.exe - Signature verified successfully for SetupUtility.exe
    [5/2/2019, 11:1:40] E:\7314880ed786e7288860b268\SetupUtility.exe Signature verified successfully for SetupUtility.exe
    [5/2/2019, 11:1:40]Signature verification succeeded for SetupUtility.exe
    [5/2/2019, 11:1:40]File lock postponed for E:\7314880ed786e7288860b268\SetupUtility.exe.
    [5/2/2019, 11:1:40]Verifying Digital Signatures: E:\7314880ed786e7288860b268\SetupUtility.exe Success
    [5/2/2019, 11:1:40]Verifying Digital Signatures: E:\7314880ed786e7288860b268\SetupUtility.exe
    [5/2/2019, 11:1:40]Signature verified, verifying signer
    [5/2/2019, 11:1:40]E:\7314880ed786e7288860b268\SetupUtility.exe - Signature verified successfully for SetupUtility.exe
    [5/2/2019, 11:1:40] E:\7314880ed786e7288860b268\SetupUtility.exe Signature verified successfully for SetupUtility.exe
    [5/2/2019, 11:1:40]Signature verification succeeded for SetupUtility.exe
    [5/2/2019, 11:1:40]File E:\7314880ed786e7288860b268\SetupUtility.exe, locked for install.
    [5/2/2019, 11:1:40]Verifying Digital Signatures: E:\7314880ed786e7288860b268\SetupUtility.exe Success
    [5/2/2019, 11:1:40]Verifying Digital Signatures: E:\7314880ed786e7288860b268\SetupUtility.exe
    [5/2/2019, 11:1:40]Signature verified, verifying signer
    [5/2/2019, 11:1:40]E:\7314880ed786e7288860b268\SetupUtility.exe - Signature verified successfully for SetupUtility.exe
    [5/2/2019, 11:1:40] E:\7314880ed786e7288860b268\SetupUtility.exe Signature verified successfully for SetupUtility.exe
    [5/2/2019, 11:1:40]Signature verification succeeded for SetupUtility.exe
    [5/2/2019, 11:1:40]File E:\7314880ed786e7288860b268\SetupUtility.exe, locked for install.
    [5/2/2019, 11:1:40]Verifying Digital Signatures: E:\7314880ed786e7288860b268\SetupUtility.exe Success
    [5/2/2019, 11:1:40] Action complete
    [5/2/2019, 11:2:18]evaluating IsPresent:
    [5/2/2019, 11:2:18]returning false
    [5/2/2019, 11:2:18]Starting install of item 'necessary components for .NET Framework' at tickCount = 239017828
    [5/2/2019, 11:2:22]evaluating IsPresent:
    [5/2/2019, 11:2:22]returning false
    [5/2/2019, 11:2:22]evaluating IsPresent:
    [5/2/2019, 11:2:22]RegKeyValue: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\NET Framework Setup\NDP\v4\Full\1033\Release contains '460805'
    [5/2/2019, 11:2:22]all numeric characters - canonicalizing
    [5/2/2019, 11:2:22] Equals evaluated to false
    [5/2/2019, 11:2:22]TargetOS is 6.3.0
    [5/2/2019, 11:2:22]all numeric characters - canonicalizing
    [5/2/2019, 11:2:22] LessThanOrEqualTo evaluated to true
    [5/2/2019, 11:2:22]TargetOS is 6.3.0
    [5/2/2019, 11:2:22]all numeric characters - canonicalizing
    [5/2/2019, 11:2:22] GreaterThan evaluated to true
    [5/2/2019, 11:2:22] And evaluated to true
    [5/2/2019, 11:2:22] And evaluated to false
    [5/2/2019, 11:2:22]TargetArchitecture is x64
    [5/2/2019, 11:2:22] Equals evaluated to true
    [5/2/2019, 11:2:22] And evaluated to false
    [5/2/2019, 11:2:22]Starting install of item '.NET Framework 4.7.1' at tickCount = 239022046
    [5/2/2019, 11:3:56]evaluating IsPresent:
    [5/2/2019, 11:3:56]returning false
    [5/2/2019, 11:3:56]evaluating IsPresent:
    [5/2/2019, 11:3:56]returning false
    [5/2/2019, 11:1:23]calling PerformAction on an installing performer
    [5/2/2019, 11:2:17]Restart manager detected processes in another session are preventing restart manager from shutting down applications. Attempting to filter applications by finding parent services.
    [5/2/2019, 11:2:17]Application "noderunner" is in different session 0. Trying to find parent service
    [5/2/2019, 11:2:17]Parent process is service HostControllerService. Service will be added and application will be filtered.
    [5/2/2019, 11:2:17]Application "noderunner" is in different session 0. Trying to find parent service
    [5/2/2019, 11:2:17]Parent process is service HostControllerService. Service will be added and application will be filtered.
    [5/2/2019, 11:2:17]Application "noderunner" is in different session 0. Trying to find parent service
    [5/2/2019, 11:2:17]Parent process is service HostControllerService. Service will be added and application will be filtered.
    [5/2/2019, 11:2:17]Application "noderunner" is in different session 0. Trying to find parent service
    [5/2/2019, 11:2:17]Parent process is service HostControllerService. Service will be added and application will be filtered.
    [5/2/2019, 11:2:17]Application "Windows host process (Rundll32)" is in different session 0. Trying to find parent service
    [5/2/2019, 11:2:17]Parent process is service host process 288, cannot filter. No out of session processes will be filtered
    [5/2/2019, 11:2:17]IIS Worker Process : Console Application : PID = 1996 : Session = 0 : Cannot restart : Friendly Name = IIS Worker Process
    [5/2/2019, 11:2:17]noderunner : Unkown Application : PID = 3048 : Session = 0 : Cannot restart : Friendly Name = noderunner
    [5/2/2019, 11:2:17]noderunner : Unkown Application : PID = 2308 : Session = 0 : Cannot restart : Friendly Name = noderunner
    [5/2/2019, 11:2:18]noderunner : Unkown Application : PID = 2256 : Session = 0 : Cannot restart : Friendly Name = noderunner
    [5/2/2019, 11:2:18]MSExchangeHMWorker : Console Application : PID = 2516 : Session = 0 : Cannot restart : Friendly Name = MSExchangeHMWorker
    [5/2/2019, 11:2:18]noderunner : Unkown Application : PID = 2184 : Session = 0 : Cannot restart : Friendly Name = noderunner
    [5/2/2019, 11:2:18]Windows host process (Rundll32) : Unkown Application : PID = 4764 : Session = 0 : Cannot restart : Friendly Name = Windows host process (Rundll32)
    [5/2/2019, 11:2:18]Microsoft Filtering Active Directory Connector : Unkown Application : PID = 4780 : Session = 0 : Cannot restart : Friendly Name = Microsoft Filtering Active Directory Connector
    [5/2/2019, 11:2:18]Microsoft.Exchange.Pop3 : Console Application : PID = 5168 : Session = 0 : Cannot restart : Friendly Name = Microsoft.Exchange.Pop3
    [5/2/2019, 11:2:18]UMWorkerProcess : Unkown Application : PID = 6848 : Session = 0 : Cannot restart : Friendly Name = UMWorkerProcess
    [5/2/2019, 11:2:18]EdgeTransport : Console Application : PID = 6592 : Session = 0 : Cannot restart : Friendly Name = EdgeTransport
    [5/2/2019, 11:2:18]Windows host process (Rundll32) : Unkown Application : PID = 8124 : Session = 0 : Cannot restart : Friendly Name = Windows host process (Rundll32)
    [5/2/2019, 11:2:18]IIS Worker Process : Console Application : PID = 8340 : Session = 0 : Cannot restart : Friendly Name = IIS Worker Process
    [5/2/2019, 11:2:18]IIS Worker Process : Console Application : PID = 5052 : Session = 0 : Cannot restart : Friendly Name = IIS Worker Process
    [5/2/2019, 11:2:18]IIS Worker Process : Console Application : PID = 8860 : Session = 0 : Cannot restart : Friendly Name = IIS Worker Process
    [5/2/2019, 11:2:18]IIS Worker Process : Console Application : PID = 6936 : Session = 0 : Cannot restart : Friendly Name = IIS Worker Process
    [5/2/2019, 11:2:18]IIS Worker Process : Console Application : PID = 9732 : Session = 0 : Cannot restart : Friendly Name = IIS Worker Process
    [5/2/2019, 11:2:18]IIS Worker Process : Console Application : PID = 9868 : Session = 0 : Cannot restart : Friendly Name = IIS Worker Process
    [5/2/2019, 11:2:18]IIS Worker Process : Console Application : PID = 11620 : Session = 0 : Cannot restart : Friendly Name = IIS Worker Process
    [5/2/2019, 11:2:18]Microsoft.Exchange.Store.Worker : Unkown Application : PID = 13984 : Session = 0 : Cannot restart : Friendly Name = Microsoft.Exchange.Store.Worker
    [5/2/2019, 11:2:18]IIS Worker Process : Console Application : PID = 14592 : Session = 0 : Cannot restart : Friendly Name = IIS Worker Process
    [5/2/2019, 11:2:18]WMI Provider Host : Unkown Application : PID = 10524 : Session = 0 : Cannot restart : Friendly Name = WMI Provider Host
    [5/2/2019, 11:2:18]IIS Worker Process : Console Application : PID = 8608 : Session = 0 : Cannot restart : Friendly Name = IIS Worker Process
    [5/2/2019, 11:2:18]Microsoft.Exchange.Store.Worker : Unkown Application : PID = 14248 : Session = 0 : Cannot restart : Friendly Name = Microsoft.Exchange.Store.Worker
    [5/2/2019, 11:2:18]SCNotification : Tray/Tool Application : PID = 12152 : Session = 3 : Cannot restart : Friendly Name = SCNotification
    [5/2/2019, 11:2:18]Microsoft Exchange Search Host Controller : Service : Name = HostControllerService : PID = 1476 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Search Host Controller
    [5/2/2019, 11:2:18]Microsoft Exchange Diagnostics : Service : Name = MSExchangeDiagnostics : PID = 1660 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Diagnostics
    [5/2/2019, 11:2:18]Microsoft Exchange Health Manager : Service : Name = MSExchangeHM : PID = 1816 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Health Manager
    [5/2/2019, 11:2:18]Net.Pipe Listener Adapter : Service : Name = NetPipeActivator : PID = 2028 : Session = 0 : Can restart : Friendly Name = Net.Pipe Listener Adapter
    [5/2/2019, 11:2:18]Net.Tcp Listener Adapter : Service : Name = NetTcpActivator : PID = 2028 : Session = 0 : Can restart : Friendly Name = Net.Tcp Listener Adapter
    [5/2/2019, 11:2:18]Net.Tcp Port Sharing Service : Service : Name = NetTcpPortSharing : PID = 2028 : Session = 0 : Can restart : Friendly Name = Net.Tcp Port Sharing Service
    [5/2/2019, 11:2:18]Microsoft Exchange Mailbox Replication : Service : Name = MSExchangeMailboxReplication : PID = 4492 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Mailbox Replication
    [5/2/2019, 11:2:18]Microsoft Exchange Unified Messaging : Service : Name = MSExchangeUM : PID = 6604 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Unified Messaging
    [5/2/2019, 11:2:18]Microsoft Exchange Transport Log Search : Service : Name = MSExchangeTransportLogSearch : PID = 5408 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Transport Log Search
    [5/2/2019, 11:2:18]Microsoft Exchange Transport : Service : Name = MSExchangeTransport : PID = 7040 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Transport
    [5/2/2019, 11:2:18]Microsoft Exchange Throttling : Service : Name = MSExchangeThrottling : PID = 5524 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Throttling
    [5/2/2019, 11:2:18]Microsoft Exchange Mailbox Transport Submission : Service : Name = MSExchangeSubmission : PID = 2932 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Mailbox Transport Submission
    [5/2/2019, 11:2:18]Microsoft Exchange Service Host : Service : Name = MSExchangeServiceHost : PID = 5864 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Service Host
    [5/2/2019, 11:2:18]Microsoft Exchange RPC Client Access : Service : Name = MSExchangeRPC : PID = 5692 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange RPC Client Access
    [5/2/2019, 11:2:18]Microsoft Exchange Replication : Service : Name = MSExchangeRepl : PID = 4276 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Replication
    [5/2/2019, 11:2:18]Microsoft Exchange POP3 Backend : Service : Name = MSExchangePOP3BE : PID = 3596 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange POP3 Backend
    [5/2/2019, 11:2:18]Microsoft Exchange Mailbox Assistants : Service : Name = MSExchangeMailboxAssistants : PID = 4848 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Mailbox Assistants
    [5/2/2019, 11:2:18]Microsoft Exchange Information Store : Service : Name = MSExchangeIS : PID = 4344 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Information Store
    [5/2/2019, 11:2:18]Microsoft Exchange Search : Service : Name = MSExchangeFastSearch : PID = 1260 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Search
    [5/2/2019, 11:2:18]Microsoft Exchange EdgeSync : Service : Name = MSExchangeEdgeSync : PID = 5080 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange EdgeSync
    [5/2/2019, 11:2:18]Microsoft Exchange Mailbox Transport Delivery : Service : Name = MSExchangeDelivery : PID = 10860 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Mailbox Transport Delivery
    [5/2/2019, 11:2:18]Microsoft Exchange DAG Management : Service : Name = MSExchangeDagMgmt : PID = 3940 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange DAG Management
    [5/2/2019, 11:2:18]Microsoft Exchange Anti-spam Update : Service : Name = MSExchangeAntispamUpdate : PID = 3332 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Anti-spam Update
    [5/2/2019, 11:2:18]Microsoft Exchange Active Directory Topology : Service : Name = MSExchangeADTopology : PID = 2584 : Session = 0 : Can restart : Friendly Name = Microsoft Exchange Active Directory Topology
    [5/2/2019, 11:2:18]Web Management Service : Service : Name = WMSVC : PID = 2120 : Session = 0 : Can restart : Friendly Name = Web Management Service
    [5/2/2019, 11:2:18]Net.Msmq Listener Adapter : Service : Name = NetMsmqActivator : PID = 2204 : Session = 0 : Can restart : Friendly Name = Net.Msmq Listener Adapter
    [5/2/2019, 11:2:18]DHCP Client : Service : Name = Dhcp : PID = 992 : Session = 0 : Can restart : Friendly Name = DHCP Client
    [5/2/2019, 11:2:18]Windows Event Log : Service : Name = EventLog : PID = 992 : Session = 0 : Can restart : Friendly Name = Windows Event Log
    [5/2/2019, 11:2:18]TCP/IP NetBIOS Helper : Service : Name = lmhosts : PID = 992 : Session = 0 : Can restart : Friendly Name = TCP/IP NetBIOS Helper
    [5/2/2019, 11:2:18]Windows Connection Manager : Service : Name = Wcmsvc : PID = 992 : Session = 0 : Can restart : Friendly Name = Windows Connection Manager
    [5/2/2019, 11:2:18]IP Helper : Service : Name = iphlpsvc : PID = 288 : Session = 0 : Can restart : Friendly Name = IP Helper
    [5/2/2019, 11:2:18]WinHTTP Web Proxy Auto-Discovery Service : Service : Name = WinHttpAutoProxySvc : PID = 344 : Session = 0 : Can restart : Friendly Name = WinHTTP Web Proxy Auto-Discovery Service
    [5/2/2019, 11:2:18]Network List Service : Service : Name = netprofm : PID = 344 : Session = 0 : Can restart : Friendly Name = Network List Service
    [5/2/2019, 11:2:18]Network Location Awareness : Service : Name = NlaSvc : PID = 580 : Session = 0 : Can restart : Friendly Name = Network Location Awareness
    [5/2/2019, 11:2:18]Message Queuing : Service : Name = MSMQ : PID = 2008 : Session = 0 : Can restart : Friendly Name = Message Queuing
    [5/2/2019, 11:2:18]Restart manager cannot shutdown all applications, giving up. Reason 0x2
    [5/2/2019, 11:2:18] Restart Manager complete
    [5/2/2019, 11:2:18]Wait for Item (SetupUtility.exe) to be available
    [5/2/2019, 11:2:18]SetupUtility.exe is now available to install
    [5/2/2019, 11:2:18]Creating new Performer for Exe item
    [5/2/2019, 11:2:18]Created new ExePerformer for Exe item
    [5/2/2019, 11:2:18]Launching CreateProcess with command line = SetupUtility.exe /aupause
    [5/2/2019, 11:2:22]Exe (E:\7314880ed786e7288860b268\SetupUtility.exe) succeeded.
    [5/2/2019, 11:2:22] Action complete
    [5/2/2019, 11:2:22]Error 0 is mapped to Custom Error:
    [5/2/2019, 11:2:22]Wait for Item (SetupUtility.exe) to be available
    [5/2/2019, 11:2:22]SetupUtility.exe is now available to install
    [5/2/2019, 11:2:22]Creating new Performer for Exe item
    [5/2/2019, 11:2:22]Created new ExePerformer for Exe item
    [5/2/2019, 11:2:22]Launching CreateProcess with command line = SetupUtility.exe /screboot
    [5/2/2019, 11:2:22]Exe (E:\7314880ed786e7288860b268\SetupUtility.exe) succeeded.
    [5/2/2019, 11:2:22] Action complete
    [5/2/2019, 11:2:22]Error 0 is mapped to Custom Error:
    [5/2/2019, 11:2:22]Wait for Item (x64-Windows8.1-KB4033369-x64.cab) to be available
    [5/2/2019, 11:2:22]x64-Windows8.1-KB4033369-x64.cab is now available to install
    [5/2/2019, 11:2:22]Creating new Performer for Exe item
    [5/2/2019, 11:2:22]Created new ExePerformer for Exe item
    [5/2/2019, 11:2:22]Launching CreateProcess with command line = dism.exe /quiet /norestart /online /add-package /packagepath:"E:\7314880ed786e7288860b268\x64-Windows8.1-KB4033369-x64.cab"
    [5/2/2019, 11:3:56]Exe log file(s) :
    [5/2/2019, 11:3:56]C:\Windows\logs\cbs\CBS.log
    [5/2/2019, 11:3:56]Log File C:\Windows\logs\cbs\CBS.log exists and will be added to the Watson upload list
    [5/2/2019, 11:3:56]Exe (E:\7314880ed786e7288860b268\x64-Windows8.1-KB4033369-x64.cab) failed with 0x490 - Element not found. .
    [5/2/2019, 11:3:56]Exe Log File: CBS.log
    [5/2/2019, 11:3:56]PerformOperation on exe returned exit code 1168 (translates to HRESULT = 0x490)
    [5/2/2019, 11:3:56] Action complete
    [5/2/2019, 11:3:56]Error 0x490 is mapped to Custom Error:
    [5/2/2019, 11:3:56]OnFailureBehavior for this item is to Rollback.
    [5/2/2019, 11:3:56]Restart manager will not be used since the current operation is not install.
    [5/2/2019, 11:3:56] Action complete
    [5/2/2019, 11:3:56] Action complete
    [5/2/2019, 11:3:56]Final Result: Installation failed with error code: (0x00000490), "Element not found. " (Elapsed time: 0 00:02:38).
    [5/2/2019, 11:4:47]WM_ACTIVATEAPP: Focus stealer's windows WAS visible, NOT taking back focus

    Thursday, May 2, 2019 10:07 AM
  • Hi Goldleader80wb,

    Sorry for the reply delays,

    Exe (E:\7314880ed786e7288860b268\x64-Windows8.1-KB4033369-x64.cab) failed with 0x490 - Element not found.”

    The .NET Framework 4.7.1 is available on Windows Update and on Windows Server Update Service (WSUS). It will be offered as a recommended update on Windows Update. Please make sure WSUS is update to date first.

    a. Press Windows + X keys and click command prompt (admin).

    b. Type the following command in command prompt and press Enter.

    DISM.exe /Online /Cleanup-image /Scanhealth. (Press Enter)
    DISM.exe /Online /Cleanup-image /Restorehealth. (Press Enter)

    To close the Administrator: Command Prompt window, type Exit, and then press Enter.

    Note: The tool might take 15-20 minutes to finish running, so please do not cancel it.

    Hope this information is helpful. Please write back to us if you need any further assistance, we'll be glad to assist you.

    May


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    Sunday, May 5, 2019 2:53 AM
    Moderator
  • Hi thanks for the reply.

    It doesn't have Kb4033369 installed and it won't let me install it.  The installer runs but says no updates have been installed. 

    I can run the first DISM command no problem but I can't get the Restorehealth one to run, it keeps asking for source files.  I have tried using the /source command with the location set to C:\windows\winsxs and Windows server DVD with D:\source and also a mapped network drive to the winsxs folder on another windows 2012 r2 server at the same patch level.

    Tuesday, May 7, 2019 12:17 PM