Downloads dropped to zero RRS feed

  • Question

  • Anyone else observing a dramatic drop in downloads for their apps? One of my Apps with very favorable ratings (mostly 5 Star) dropped from daily average of ~80 to flat out zero for three days straight now. 


    Sunday, September 16, 2012 8:43 AM


All replies

  • same here and happend before, guess there some issues with the dashboard, guess it will show up later, same as the time before, dont worrie
    Sunday, September 16, 2012 9:58 AM
  • Yep, it looks like it affects everyone, because the "average of this category's top 5 apps" dropped to zero as well.

    [url=http://www.spritehand.com]www.spritehand.com[/url] | [url=http://www.andybeaulieu.com]www.andybeaulieu.com[/url]

    Monday, September 17, 2012 3:45 PM
  • Same here. Also this seems not affects the purchase reports...
    Monday, September 17, 2012 3:49 PM
  • Same here - they had this before but just over the period of 1-2 days so far. This is the longest absence of data. Installs and downloads seem to work though. My guess: It will just take some days for them to fix the stats again.

    Roman Pfneudl CEO - vertex4 entertainment ltd.

    Tuesday, September 18, 2012 6:39 AM
  • An issue in report data processing modules has resulted in the erroneous drop in the adoption charts. Note that this is a reporting error and that the actual app downloads are not affected. You will see an resolution to this issue soon. This also applies to you other query @ http://social.msdn.microsoft.com/Forums/en-US/windowsstore/thread/f21bc372-b08b-471a-8993-c1df2488fbc0

    - AG.

    • Marked as answer by mark_1h Wednesday, September 26, 2012 8:55 PM
    Tuesday, September 18, 2012 7:36 AM