none
Configuration Verifier Troubleshooting RRS feed

  • Question

  • Hello everyone,

    I'm trying to configure my Kinect v2 with my Macbook Pro Retina, 13-inch, Mid 2014 Laptop with the following hardware:

    Processor: 2.6 GHz Intel Core i5 (w/ Turbo Boost of 3.1 GHz)

    Memory: 8 GB 1600 MHz DDR3

    Graphics: Intel Iris 1536 MB

    I am running Parallels Desktop with a Windows 8.1 VM.

    When I run Kinect v2 Configuration Verifier, I get a Graphics Processor error: No DirectX 11 capable GPU detected. If this is a laptop ensure it is powered as the active GPU can be dependent on power state. (It is)

    I am confident my GPU is DirectX 11 capable (via dxdiag in command prompt) and I don't know what to do to troubleshoot this issue.

    Any Suggestions?

    Thanks,

    James

    Saturday, March 19, 2016 8:09 PM

All replies

  • It's most probably Parallels not supporting DirectX11, try Bootcamp instead of a vritual machine.

    Brekel

    Saturday, March 19, 2016 11:00 PM
    Moderator