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Windows.Media.Capture.CameraOptionsUI causes COM error 0x887a0004

    Question

  • I have been trying out the CameraOptionsUI sample for Windows Store apps. I am working on a Surface Pro 2 with Win 8.1

    When I run the Javascript sample the moment I request the UI to show "Windows.Media.Capture.CameraOptionsUI.show(mediaCaptureMgr);" I get an error "The specified device interface or feature level is not supported on this system." . The error number is  0x887a0004, which is a COM error DXGI_ERROR_UNSUPPORTED.

    Interestingly if I run the C# version of the sample it works.

    Also if I take the code and deploy it on another Surface (in this case an RT) it works as well. 

    Wednesday, June 25, 2014 2:34 AM

All replies

  • We don't have any reports of this occurring here. I'll ask our Surface guys if they can reproduce this.

    Matt Small - Microsoft Escalation Engineer - Forum Moderator
    If my reply answers your question, please mark this post as answered.

    NOTE: If I ask for code, please provide something that I can drop directly into a project and run (including XAML), or an actual application project. I'm trying to help a lot of people, so I don't have time to figure out weird snippets with undefined objects and unknown namespaces.

    Wednesday, June 25, 2014 12:34 PM
    Moderator