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  • Hello ,

    Currently I am trying to open a sharepoint default site portal 80 and  getting an Error : 

    500 INTERNAL SERVER ERROR . In the IIS Manager SecurityTokenServiceApplicationPool is automatically getting stopped and that is the cause . After I tried to start the SecurityTokenServiceApplicationPool and reset the IIS , still the site is giving me that same error and again it is getting stopped . My CentralAdmin 2013 portal is working fine . 
    Tuesday, May 2, 2017 7:21 AM

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  • To troubleshoot this issue, check you event viewer log for more details and reset your SecurityTokenServiceApplicationPool app pool account credentials...For more information to reset SecurityTokenServiceApplicationPool  pool account, follow below links.

    https://www.cloudshare.com/http-500-internal-server-error-explanation-how-to-fix

    https://sharepoint.stackexchange.com/questions/138430/site-collection-500-internal-server-error

    Tuesday, May 2, 2017 10:03 AM
  • I have performed each and every steps given in these links... but still it is not working . By following these steps my central administrator site is working fine but the other sites are not getting opened . 
    Tuesday, May 2, 2017 10:31 AM
  • Did you Reset your IIS after updating your credentials  in app pool? If yes, check that app pool is started in IIS and also check you Event log...

    Tuesday, May 2, 2017 10:58 AM
  • I performed these steps : 

    1) updated my credentials in the identity field 

    2) IIS reset 

    Then the 

    SecurityTokenServiceApplicationPool was started .

    After that I checked weather the site is opening or not , It wasn't opening . Then I noticed that the SecurityTokenServiceApplicationPool was automatically stopped .

    Then I restarted my system and again performed the same steps but it was of no use !

    Tuesday, May 2, 2017 11:04 AM
  • Please Help anybody !

    Wednesday, May 3, 2017 10:19 AM
  • Hi bijitm,

    Check the account running the application pool has “Log on as a batch job” right.

    Open Administrative Tools > Local Security Policy > Local Policies > User Rights Assignments > Add the user account running the application pool to Log on as batch policy.

    Best regards,

    Linda Zhang


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    Thursday, May 4, 2017 3:51 AM
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