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Service Pack 2 for Vista problem RRS feed

  • Question

  • Have a HP6720s laptop and have updated with Microsoft Service Pack 2.

    When starting update it said it would set a Restore point in system restore so I went ahead with update.

    Since loaded, I do not have any Desktop screen at all and have to load programmes by goint to the Start icon in bottom left corner.

    Also having problems with Windows IE8 as it keeps crashing.

    When strating laption a pop up box appears about 3 or 4 times stating Launching Windows Installer

    Tried to do System Restore but no restore points

    Tried to Uninstall Service Pack 2 using add/remove progammes but Uninstall failed.

    Any suggestions gratefully received

    Goldfinch1

    Monday, September 27, 2010 3:46 PM