Sync failure about AD contact list - I couldn't find updated contact info RRS feed

  • Question

  • Hello,

    I have tried to import global address list (Contact lists) to our on-premise AD, then sync them to O365 AzureAD.
    Here is my scenario:

    1. We have already created some OU-group for AD contact objects and synced them to O365.
    2. some members of the contact list are updated, so we need to update the data
      Of course we have new members to be added and resigning members to be deleted and members don't need to be changed
    3. import the contact list (which includes name, email address, company, department info)
    4. Seems some contact objects successfully synced because they are brand-new contact.
    5. However, other contact objects didn't sync (maybe same alias are already existing).
      There is no sync error message in Azure AD connect Health.

    If you have some idea to solve this, please share it with me.

    Thank you.

    • Edited by tbrsh Monday, September 9, 2019 10:05 AM
    Monday, September 9, 2019 10:05 AM

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