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Creating custom TAPI service to connect to Outlook. RRS feed

  • Question

  • Hi,

    I am trying to create a TAPI service in C++ that could override the call functionality that we have in Outlook and i am very new to C++.

    The functionality would be When the user calls a contact  using Outlook call feature then it should use the Custom TAPI driver that I will be creating. The TAPI driver should intern connect to a Rest based Service.

    My problem is that i don't know where to start the approach. Could you please help me with it.

    Thanks

    Wednesday, May 6, 2015 1:21 PM

Answers

All replies

  • Hello Swati,

    It looks like you need to develop an add-in which allows making calls from Outlook. Nowadays Lync is used for that. Outlook doesn't provide such functionality out of the box. See Walkthrough: Creating Your First Application-Level Add-in for Outlook to get started quickly.

    As for Telephony Application Programming Interface (TAPI) , see the TAPI Quick Start guide in the MSDN library.

    Wednesday, May 6, 2015 1:30 PM
  • Hi Eugene,

    I would not prefer creating an add-in as that might slowdown Outlook. That is why we were thinking of going with TAPI.

    I could see on net that there is already httptapi that has been created by ipcom, and i wanted to create something similar.

    http://www.ipcom.at/en/telephony/httptapi/

    Thursday, May 7, 2015 5:29 AM
  • The Outlook extensibility model doesn't provide anything for that. 

    As for Telephony Application Programming Interface (TAPI) , see the TAPI Quick Start guide in the MSDN library.


    Thursday, May 7, 2015 6:38 AM