Authentication Prompt on mobile device

Question

I have a public facing SharePoint 2013 site with Anonymous Authentication setup.  Everything is working fine on a PC no matter what browser is used but when the site is accessed from my iphone through sufari I get an Authentication prompt.  I do not get the prompted from my ipad mini. 

I have the Mobile Browser View Deactivated and do not have any device channels setup.

Answer 1

I suggest you get a copy of Fiddler and double check that there are no 401 or 407 responses for any of the resources being rendered.

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w: http://www.the-north.com/sharepoint | t: @JMcAllisterCH | YouTube: http://www.youtube.com/user/JamieMcAllisterMVP

Answer 2

I do have quite a few 401 responses but no 407.   I am not sure what a 401 response means.  They are for css files in the Style Library and some are files in the masterpage directory.

Answer 3

Your 401's are the source of the login prompt.

Here's a troubleshooting guide; http://support.microsoft.com/kb/907273

Also look at the permissions on the folders where your css et al is stored.

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w: http://www.the-north.com/sharepoint | t: @JMcAllisterCH | YouTube: http://www.youtube.com/user/JamieMcAllisterMVP

Answer 4

Phillip6653, did you have any luck resolving this issue? I am experiencing, what sounds like, an identical problem. The kb link in one of the responses is no longer valid, though I was able to find a copy in a different language and translate the page, but would appreciate any insight you might have! Thanks!

Answer 5

I did fix my issue but unfortunately my post was so long ago I do not remember what the fix was.

Sorry

Answer 6

Open compat.browser file in app browser change isMobileDevice value="true"  to isMobileDevice value="false"  for all the device in that file, this will resolve your problem

Answer 7

Yes you are right. I agree with your answer...

Answer 8

I had the exactly same problem here, and the source of the problem was a 404 .js
By removing the reference, worked great. Thanks!