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Where do I post to let someone know the CDN functionality was removed from the old interface? RRS feed

  • Question

  • It is no longer possible to create a CDN because the links to do so have been removed from the old interface, and they have not been added to the new.

    How can I let someone know to please bring this functionality back?  What can be done to get this fixed?

    Thanks

    Tuesday, August 13, 2013 3:16 PM

Answers

  • If you are not currently a Windows Azure CDN customer and you are interested in adding the CDN to your subscription, contact Windows Azure Support. Note that the CDN has a separate billing plan from Windows Azure Storage or Windows Azure Cloud Services.

    http://msdn.microsoft.com/en-us/library/windowsazure/ff919703.aspx

    -------------------------------------

    Please mark as answered if it helped


    Please mark as answered if it helped Vishal Narayan Saxena http://twitter.com/vishalishere http://www.ogleogle.com/vishal/


    • Proposed as answer by vishalishereMVP Tuesday, August 13, 2013 8:52 PM
    • Edited by vishalishereMVP Tuesday, August 13, 2013 8:54 PM
    • Marked as answer by danielsn Saturday, August 17, 2013 1:05 AM
    Tuesday, August 13, 2013 8:52 PM
  • Wait, what!

    I just got this response from a guy in India...

    We’re in the process of building out our next generation Windows Azure Content Delivery Network (CDN) architecture, and as a result, we are unable to onboard new customers to the existing CDN service at this time. In the near future, the CDN functionality will be enabled in the new management portal at which time you can avail CDN services.

    ...so is he wrong? How did they enable it for you? I guess I need to fight for this.

    • Marked as answer by danielsn Thursday, August 29, 2013 5:51 PM
    Saturday, August 17, 2013 1:24 AM

All replies

  • why dont you switch to new management portal?

    Please mark as answered if it helped Vishal Narayan Saxena http://twitter.com/vishalishere http://www.ogleogle.com/vishal/

    Tuesday, August 13, 2013 6:11 PM
  • because

    It is no longer possible to create a CDN because the links to do so have been removed from the old interface, and they have not been added to the new.

    How can I let someone know to please bring this functionality back?  What can be done to get this fixed?

    • Edited by danielsn Tuesday, August 13, 2013 7:18 PM
    Tuesday, August 13, 2013 7:06 PM
  • If you are not currently a Windows Azure CDN customer and you are interested in adding the CDN to your subscription, contact Windows Azure Support. Note that the CDN has a separate billing plan from Windows Azure Storage or Windows Azure Cloud Services.

    http://msdn.microsoft.com/en-us/library/windowsazure/ff919703.aspx

    -------------------------------------

    Please mark as answered if it helped


    Please mark as answered if it helped Vishal Narayan Saxena http://twitter.com/vishalishere http://www.ogleogle.com/vishal/


    • Proposed as answer by vishalishereMVP Tuesday, August 13, 2013 8:52 PM
    • Edited by vishalishereMVP Tuesday, August 13, 2013 8:54 PM
    • Marked as answer by danielsn Saturday, August 17, 2013 1:05 AM
    Tuesday, August 13, 2013 8:52 PM
  • Yes, I tried that link too, the day before yesterday.  It said I was not elibible for Support, except Billing.

    Thanks

    Tuesday, August 13, 2013 9:06 PM
  • i think you missed it, if you have a free plan you can not get phone support unless you upgrade, being said that it does not mean you can not get support, you create a ticket,

    go to the link i provided above, click sing in, and then from the support dialog box that shows up click create ticket, see screen shot below

    ------------------------------

    Please mark as answered if it helped


    Please mark as answered if it helped Vishal Narayan Saxena http://twitter.com/vishalishere http://www.ogleogle.com/vishal/

    Tuesday, August 13, 2013 9:19 PM
  • I have opened a ticket for this, and I find it VERY unlikely that this is the correct way to go. 

    If indeed it is the case, then I will mark your third answer as correct when I hear back from support.

    Tuesday, August 13, 2013 9:22 PM
  • Did you ever hear back? I just submitted a ticket as well, since I just created a new Azure account and see no CDN option nor a link to the old portal.

    This is not a good first experience.

    Friday, August 16, 2013 10:30 PM
  • Yes, they enabled and made visible a CDN button on the new interface, which allows me to setup a CDN.

    It was so hard to find I thought perhaps it was a secret. 

    The download speeds that I am seeing seem to be only about half of what it was on a regular blob, though I am not done testing.


    • Edited by danielsn Friday, August 16, 2013 10:40 PM
    Friday, August 16, 2013 10:39 PM
  • I was hoping that I will get my post marked as answered if it was something that helped you get CDN enabled.

    ----------------------------------


    Vishal Narayan Saxena http://twitter.com/vishalishere http://www.ogleogle.com/vishal/


    Friday, August 16, 2013 11:19 PM
  • Yes, your third answer, I marked as answered.

    Thank you.

    Saturday, August 17, 2013 1:06 AM
  • Wait, what!

    I just got this response from a guy in India...

    We’re in the process of building out our next generation Windows Azure Content Delivery Network (CDN) architecture, and as a result, we are unable to onboard new customers to the existing CDN service at this time. In the near future, the CDN functionality will be enabled in the new management portal at which time you can avail CDN services.

    ...so is he wrong? How did they enable it for you? I guess I need to fight for this.

    • Marked as answer by danielsn Thursday, August 29, 2013 5:51 PM
    Saturday, August 17, 2013 1:24 AM
  • They wrote, "we are unable to onboard new customers to the existing CDN service at this time. .."

    That is not normal corporate speak.

    I would try again on Monday, 

    http://en.wikipedia.org/wiki/Timeline_of_the_near_future

    Okay, well, I tried too for a client and they are no longer offering this to clients, though they will "in the near future."

    Did you find another solution?  I prefer Microsoft, but since they are not available until the near future is up, can someone recommend another good Content Distribution Network?  IF it worked similarly to how the microsoft one works, that would be great.

    Thanks,

    • Edited by danielsn Thursday, August 29, 2013 5:54 PM
    Saturday, August 17, 2013 2:50 AM